Kenneth Coyne
Castlebar,County Mayo
Summary
Proven track record in enhancing client revenue and loyalty, notably with Eir, through expert lead generation and relationship development. Excelled in sales targets achievement and efficient project management. Cultivated customer relations.
Overview
23
23
years of professional experience
Work History
BDM
Eir
Castlebar, Mayo
02.2024 - Current
- Generated leads to bring in new client revenue and improve bottom-line profitability.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Achieving sales targets for the past 3 months.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
- Delivered excellent customer service by addressing queries promptly and effectively.
- Fostered client relationships, leading to increased brand loyalty.
Sales executive
Imagine
04.2019 - 02.2024
- Generated new leads in business and residential areas and closed deals in both.
- Achieved and exceeded sales targets in both.
- Established and maintained positive, profitable client relationships through superb communication.
- Regularly hitting monthly targets and plus 20% to 30% over.
Sales representative
Eir
Mullingar, County Westmeath
12.2018 - 04.2019
- Cold calling residential properties for new business, also generating sales through referrals.
- Participated in team-building activities, promoting a harmonious work environment.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
Bar manager
O Malleys
Mons, Wallonia
06.2002 - 10.2018
- Delivered on projects' key objectives with agreed budgets, timelines and standards.
- Organised special events and functions and corporate lunches.
- Ordered beverage and equipment stock by analysing sales and customer trends.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Scheduled weekly rosters for staff allocation optimising resources efficiently.
- Negotiated supplier contracts for better pricing and improved product quality.
- This position led to me project managing a further 3 bars in Belgium, from planning to opening.
Education
Leaving Certificate -
St Marys College
Mullingar, County WestmeathSkills
- Warm and cold calling
- Training and mentoring
- Contract negotiation
- Sales pipeline management
- Lead generation
- Salesforce
- Effective networking
- Relationship development
- Project management
Languages
French
Advanced
Affiliations
- Cooking , Walking and Music
Timeline
BDM
Eir
02.2024 - Current
Sales executive
Imagine
04.2019 - 02.2024
Sales representative
Eir
12.2018 - 04.2019
Bar manager
O Malleys
06.2002 - 10.2018
Leaving Certificate -
St Marys College
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