Kendra Hengle
Strongsville
Summary
Hardworking Salon Assistant experienced in shampooing, conditioning and rinsing guests hair using salon-exclusive products. Skilled at escorting clients to and from treatment rooms, keeping stations neat, and clean and assisting with coloring procedures. Friendly and talkative with excellent organizational and time management abilities. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Sylist Assistant
Sky Salon
11.2022 - 01.2025
- Answered telephone calls to provide information and schedule new appointments.
- Assisted hair stylists with colorwork by applying base colors and toners.
- Offered exceptional service and support to walk-in and scheduled customers.
- Helped prepare clients for hair service.
- Processed payments, entering sales in register for prompt customer service.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Barista
Starbucks
10.2020 - 10.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
Education
High School Diploma -
Strongsville High School
Strongsville Ohio05-2022
Cosmetology License - Cosmetology
Polaris Career Center
Middleburg Heights, Ohio05-2022
Skills
- Sanitation practices
- Appointment scheduling
- Hair cutting techniques
- Hair styling proficiency
- Advanced communication skills
- Detail-orientated
- Team leadership
- Safety compliance
- Styling tools
- Ohio licensed cosmetologist
Timeline
Sylist Assistant
Sky Salon
11.2022 - 01.2025
Barista
Starbucks
10.2020 - 10.2022
High School Diploma -
Strongsville High School
Cosmetology License - Cosmetology
Polaris Career Center
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