Summary
Overview
Work history
Education
Skills
Certification
References
Languages
Affiliations
References
Timeline
Generic

KENAAN OMAR ABDI

Drimnagh

Summary

Dedicated professional with extensive experience in security, reception, and tourism. Proven ability to deliver exceptional customer service and effectively resolve issues in high-pressure environments. Strong time management skills contribute to creating positive guest experiences. Passionate about enhancing hospitality and ensuring satisfaction for all visitors.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Warehouse Operator: Voice Picking

Master link Solutions Order Pickers
Dublin 15
09.2024 - 07.2025
  • As a warehouse operator, I used headset voice picking to efficiently locate and pick items. I drove a PPT machine to move products while collaborating with my team to ensure smooth coordination and quick order fulfilment.

Travel Agent (Internship)

Vitor SRL
, IT
05.2025 - 05.2025
  • As a Travel Agent I supported clients with carefully curated Travel plans.
  • I achieved this by researching the most popular tourist destinations and culturally distinct locations.I also facilitated clients procuring tour guides relevant to their itinerary.

Receptionist

Clayton Hotel
Ballsbridge
02.2025 - 02.2025
  • I delivered high quality front desk service by managing check in check outs and room bookings using the hotel's reservation system.
  • I assisted guests with inquiries and special requests, handled payments, and ensured smooth day to day operations in line with health and safety standards.
  • I also worked closely with housekeeping and maintenance teams, resolved guest issues professionally, and maintained a welcoming reception area that reflected the hotel's service standards.

Retail Security Officer

Mr. Price
Dublin
02.2024 - 07.2024
  • I was responsible for maintaining a safe atmosphere, monitoring surveillance systems, and preventing theft. I assisted customers and staff, enforced store policies, and responded to any security incidents.

Warehouse Operative

Amazon Warehouse Northwest Logistics Park
08.2023 - 01.2024
  • I was part of a team responsible for fulfilling orders and replenishing stock.

Education

Barista Certificate - undefined

Dublin Barista Course
06.2023 - 06.2023

Business With Digital marketing

Inchicore college
luby rd inchicore Dublin
09.2025 -

NVQ Level 5 Tourism with Business - QQI level5: Tourism &Travel -Airline/cabin crew Travel agency Studies

Liberties college
Dublin
09.2024 - 06.2025

Leaving Certificate Applied -

Youthreach Transition Centre
Parnell square east rotunda
09.2023 - 06.2024

Skills

  • Communication skills
  • Customer service
  • Organizational skills
  • Scheduling expertise
  • Dependability
  • Microsoft Office proficiency
  • Problem-solving ability
  • Pressure management
  • Attention to detail
  • Amadeus GDS proficiency
  • Global distribution systems

Certification

  • INTERNATIONAL ACADEMT OF TRAVEL (CPD certified): Airline reservations with emphasis on Amadeus Global Distribution System (GDS) Commands and functionalities.
  • QQI Level 5: Tourism & Travel - Airline/Cabin Crew and Travel Agency Studies
  • Security Logistics: Security Guard Course 12/2023 - 12/2023 PSA License and Manual Handling Certificate

References

References available upon request.

Languages

English
Advanced
German
Upper intermediate
Turkish
Elementary

Affiliations

Soccer

Gym

Travel

Cooking

Music

References

References available upon request.

Timeline

Business With Digital marketing

Inchicore college
09.2025 -

Travel Agent (Internship)

Vitor SRL
05.2025 - 05.2025

Receptionist

Clayton Hotel
02.2025 - 02.2025

NVQ Level 5 Tourism with Business - QQI level5: Tourism &Travel -Airline/cabin crew Travel agency Studies

Liberties college
09.2024 - 06.2025

Warehouse Operator: Voice Picking

Master link Solutions Order Pickers
09.2024 - 07.2025

Retail Security Officer

Mr. Price
02.2024 - 07.2024

Leaving Certificate Applied -

Youthreach Transition Centre
09.2023 - 06.2024

Warehouse Operative

Amazon Warehouse Northwest Logistics Park
08.2023 - 01.2024

Barista Certificate - undefined

Dublin Barista Course
06.2023 - 06.2023

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KENAAN OMAR ABDI