Summary
Overview
Work history
Education
Skills
References
Timeline
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Ken Arkley

Kilkenny,Ireland

Summary

Detail-oriented professional specializing in retail analytics and customer relationship management. Proficient in payment processing and POS systems, ensuring operational efficiency and a polished environment. Holds basic first aid certification, underscoring a commitment to safety. Dedicated to delivering exceptional service in the retail sector.

Friendly Retail Worker with knack for connecting with customers and boosting sales. Known for creating inviting store atmospheres and ensuring shelves are always stocked and tidy. Helped improve customer satisfaction scores through excellent service and teamwork.

Experienced retail professional focused on delivering exceptional customer service and driving sales. Enhance customer satisfaction and loyalty through attentive service and product knowledge. Excel in maintaining organised and visually appealing store displays, ensuring inviting shopping environment.

Offering strong foundation in customer service and communication, with positive attitude and willingness to learn. Knowledgeable about handling transactions, maintaining store presentation, and assisting customers with queries. Ready to use and develop teamwork, problem-solving, and time management skills in catering position role.

Motivated individual brings desire to gain work experience and learn from retail team. Eager to serve customers, keep shop tidy and sell goods. Comfortable in fast-paced environments and willing to take on challenging work. Reliable and customer-focused individual with strong communication and problem-solving skills, coupled with friendly and approachable demeanour. Proficient in managing point-of-sale systems and providing exceptional customer service. Eager to contribute to positive shopping experience and drive sales in catering position role.

Overview

21
21
years of professional experience
5
5
years of post-secondary education

Work history

Retail worker

excel retail ltd
Kilkenny, ireland
11.2021 - Current
  • Followed company policies and guidelines strictly maintaining standards of operation.
  • Received deliveries and stocked goods on shelves efficiently for easy accessibility.
  • Demonstrated strong knowledge of products by answering customer queries effectively.
  • Operated till accurately to ensure smooth checkout process.
  • Maintained clean and organised store shelves for pleasant shopping environment.
  • Created attractive product displays that stimulated customer interest and purchases.
  • Offered personalised service to each shopper, driving repeat business.
  • Handled returns or exchanges professionally maintaining high level of customer satisfaction.
  • Handled customer complaints in professional manner, resolving issues promptly.
  • Performed price checks for customers with accuracy ensuring trust and credibility.
  • Minimised stock damage by consistently practising safe and secure stock handling methods.
  • Built lasting relationships with clients through customer service interactions.
  • Maintained clean and organised store shelves for pleasant shopping environment.
  • Assisted customers with product selection and sales, recommending items to increase transaction value.
  • Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Restaurant waiter

marble city bar
Kilkenny, ireland
03.2005 - 05.2011
  • Ensured cleanliness and organisation of assigned tables for comfortable environment.
  • Demonstrated excellent communication skills whilst taking orders from guests.
  • Perfected art of upselling beverages and desserts for profit maximisation.
  • Delivered prompt, efficient service to ensure customer satisfaction.
  • Handled cash register operations, ensuring accurate transactions.
  • Maintained detailed knowledge of menu items to provide recommendations.
  • Participated in team training sessions, enhancing overall performance level.
  • Upheld restaurant's high standards by maintaining personal grooming and uniform presentation.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.

Education

Some College (No Degree) - Food And Beveragew

Kilkenny City Vocational School
Kilkenny, County Kilkenny
09.1993 - 06.1998

Skills

  • Retail analytics expertise
  • Time management proficiency
  • Relationship building with customers
  • Basic first aid certification
  • Dress code adherence
  • Payment Processing
  • POS Systems

References

References available upon request.

Timeline

Retail worker

excel retail ltd
11.2021 - Current

Restaurant waiter

marble city bar
03.2005 - 05.2011

Some College (No Degree) - Food And Beveragew

Kilkenny City Vocational School
09.1993 - 06.1998
Ken Arkley