Kelsey Plunkett
Clondalkin,Ireland
Summary
Dedicated and customer-focused retail professional with experience at JD Sports, seeking to leverage my skills in customer service, sales, and inventory management in a dynamic retail environment
Being part of the JD Sports team has allowed me to showcase my passion for customer service, sales, and inventory management. I take pride in providing exceptional service to customers, assisting them in finding the perfect products, and ensuring the store is well-organized. Operating the point-of-sale system efficiently and training new staff members have been key aspects of my role. My dedication to creating a positive shopping experience aligns perfectly with the high standards of JD Sports.
Enthusiastic and approachable, bringing strong communication and customer service skills. Quick learner with knack for building positive relationships and assisting customers effectively. Reliable team player with proactive approach to problem-solving and ensuring pleasant shopping experience. Demonstrates flexibility and eagerness to adapt to new challenges.
Overview
2
2
years of professional experience
Work history
Visual merchandiser
Jd sports
clondalkin, dublin
2025.07 - Current
- Coordinated with sales team for consistent brand presentation.
- Participated in regular professional development training sessions to stay updated on industry standards and practices.
- Developed innovative window displays to enhance customer engagement.
- Managed visual elements during store promotions for maximum impact.
- Implemented new display layouts to improve shopping experience.
- Enhanced customer flow through strategic product placement within the store layout .
- Assisted in inventory management, maintaining adequate stock levels on shop floor.
- Created visually appealing product arrangements, increasing store desirability.
- Conducted regular competitor research to stay ahead in market trends.
Sales Assistant
JD Sports
Dublin, County Dublin
2023.09 - Current
- Provided exceptional customer service, ensuring a positive shopping experience for all customers.
- Assisted customers in finding the right products, offering recommendations based on their needs.
- Managed inventory, including stocking shelves, organizing displays, and conducting regular stock checks.
- Operated the point-of-sale system efficiently, handling cash, card transactions, and returns.
- Trained new staff members on store procedures, product knowledge, and customer service techniques.
- Maintained a clean and organized store environment, adhering to company standards.
- Kept shelves neat, clean and organised through visual merchandising.
- Handled customer enquiries, providing prompt responses to questions about products and services.
- Demonstrated products effectively leading to increased sales conversions.
Retail Sales Assistant
JD Sports Fashion
Dublin, County Dublin
2023.09 - 2026.02
- During my time working at jd i learned many skills from retail including kpis ,mpos and kiosk replen is my strongest suit along with mpos to reach stores target each day
- I am a reliable employee and can be trusted
Education
Junior Certificate -
Kelsey Plunkett
Dublin, County DublinLeaving certificate -
St kevin’s community college
Dublin IrelandSkills
- Customer service
- Communication skills
- Point-of-sale systems
- Organizational skills
- Multitasking
- Inventory management
- Stock replenishment
- Teamwork
- Microsoft Office
- Cooking
- Sales
- Negotiation
- B2B sales
- Outside sales
- Account management
- Inside sales
- Store layout planning
- Merchandising techniques
- Aesthetic sensibility
- Understanding of material usage
- Mannequin styling
- Retail industry awareness
- Persuasive influence
- Visual creativity
- Sales enhancing
- Brand understanding
- Prop and fixture setup
Languages
German
Timeline
Visual merchandiser
Jd sports
2025.07 - Current
Sales Assistant
JD Sports
2023.09 - Current
Retail Sales Assistant
JD Sports Fashion
2023.09 - 2026.02
Junior Certificate -
Kelsey Plunkett
Leaving certificate -
St kevin’s community college