Summary
Overview
Work History
Education
Skills
Accomplishments
Global Programme Project 2018
References
Timeline
Generic

Kelly Grimes

Navan

Summary

Dynamic wedding coordinator with Clonabreany House, successfully managed 160+ weddings and exceeding conversion targets. Skilled in planning, negotiation, and relationship building, I ensure seamless events through effective communication and leadership. I thrive in fast-paced environments, delivering exceptional service and client satisfaction.

Overview

11
11
years of professional experience

Work History

Wedding Coordinator & Sales

Clonabreany House
01.2022 - Current
  • Sell and coordinate weddings and other private functions from the initial booking stage to the end of the specific event.
  • Achieve annual wedding conversion targets set by management.
  • Be a proactive ambassador for the venue.
  • Create function sheets, and communicate to the venue departments appropriately. On the day of a wedding I am the person fully responsible for the smooth running of the day and to ensure each department has the correct information.
  • Issue contracts and quotations in a timely manner to potential bookings.
  • Issue couples with final bills and reception forecasts.
  • I am the point of contact for all departments and suppliers on the day of an event.

Barista - Senior Supervisor

Walsh's Coffee House
Kells
06.2019 - 12.2021
  • Provided consistently high standard of customer service
  • The ability to multi-task in a fast paced environment
  • Training new staff
  • Handling cash and cards.
  • Maintain stock levels and cleanliness to ensure quality of service.

Waitress/Bar Person

Round O Restaurant
12.2016 - 04.2019
  • Providing excellent wait service to ensure customer satisfaction.
  • Taking customer orders and delivering food and beverages.
  • Making menu recommendations, answering questions and sharing additional information and local knowledge with patrons.
  • Handling cash and cards.
  • Provide a friendly and efficient service within the bar.
  • Maintain stock levels and cleanliness to ensure quality of service.

Waitress, Bar Person, Front Desk Receptionist, Team Leader and Sales Role

Clonabreany House
07.2014 - 12.2016
  • Delivered on a number of roles within this organisation - waitress, bar person, front desk receptionist, team leader and sales role.
  • Provided direction, instructions and guidance to waiting staff during events.
  • Planned and managed weekly staff rota.
  • Greeted guests and successfully managed customer requests and unforeseen issues.
  • Liaised with management and staff to ensure seamless running of events.
  • Handled cash and credit cards.
  • Provided excellent wait service to ensure customer satisfaction.
  • Secured multiple bookings at Wedding Open Days through showcasing the venue with clients.

Education

BBA - Business

Dundalk Institute of Technology
01-2018

BA - Event Management

Dundalk Institute of Technology
01-2017

Certificate -

Eureka Secondary School
Kells, County Meath, IE
01.2014

Skills

  • Planning, coordination and sales
  • Time management
  • Leadership
  • Negotiation skills
  • Problem solving
  • Relationship building
  • Proficient with Microsoft Word, Excel, Powerpoint and Outlook

Accomplishments

  • In August 2015, I was chosen to become a Student Ambassador for DkIT where I received a Gold Certificate.

Global Programme Project 2018

During my final studies, I was one of 10 students picked to take part in a Global Project. I worked with Australian and Finnish students to help a large Irish company merge into new markets around the world. At the end we had to pitch our idea's to the senior management team of this company.

References

References available upon request.

Timeline

Wedding Coordinator & Sales

Clonabreany House
01.2022 - Current

Barista - Senior Supervisor

Walsh's Coffee House
06.2019 - 12.2021

Waitress/Bar Person

Round O Restaurant
12.2016 - 04.2019

Waitress, Bar Person, Front Desk Receptionist, Team Leader and Sales Role

Clonabreany House
07.2014 - 12.2016

BBA - Business

Dundalk Institute of Technology

BA - Event Management

Dundalk Institute of Technology

Certificate -

Eureka Secondary School

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Kelly Grimes