Kelly Dickson
Yakima
Summary
Professional with strong background in care coordination. Skilled in patient advocacy, healthcare planning, and resource management. Known for effective team collaboration and achieving measurable results. Adaptable to changing needs with robust communication and organizational skills. Reliable and focused on delivering high-quality care outcomes.
Overview
19
19
years of professional experience
Work History
Care Coordinator, Registered Nurse
PSW
Remote
03.2024 - Current
- Implemented innovative strategies to overcome challenges in patient engagement.
- Streamlined patient care processes by implementing standardized protocols.
- Communicated vital patient information for seamless transitions between care settings.
- Engaged patients in discussions to tailor treatment options to individual preferences.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Assessed patient needs and connected them with appropriate resources to ensure optimal health outcomes.
- Improved communication among healthcare providers, streamlining the coordination of services for patients.
- Coordinated discharge planning, ensuring a smooth transition from hospital to home or other facilities.
Registered Nurse
Central WA Family Medicine
Yakima, WA
08.2015 - 03.2024
- Patient education, triage, medication refills and prior authorization management for complex patients
- Participated in the identification of clinical, operational and safety related performance improvement opportunities
- Worked with Providers and other clinical staff to provide wound care, administer medications, and patient education with appropriate documentation
Chemotherapy Infusion Nurse
Washington Hematology Oncology
Yakima, WA
09.2014 - 07.2015
- Provided infusion services to Oncology patients
- Responsible for patient assessment and intervention before, during, and after infusions
- Collaborated with Provider, Pharmacy, and laboratory to provide safe, patient-centered care
Emergency Department Technician
Yakima Valley Memorial Hospital
Yakima, WA
02.2013 - 12.2013
- Responsible for patient vitals, transport, and care
- Supported Providers and Nurses in procedures and critical care
- Facilitated patient transfer and discharge
SPECIAL PROJECTS PLANNER
City of Bainbridge Island
Yakima, WA
09.2007 - 08.2012
- Responsible for management of multi-year project to update City regulations, including management of consultant contracts, planning and facilitating community meetings, and weekly presentations to City Council
SMART GROWTH COORDINATOR
National Oceanic and Atmospheric Administration
Charleston, SC
09.2005 - 08.2007
- Responsible for creating and facilitation two-day training in sustainable development for coastal communities
- Liaison to Environmental Protection Agency (EPA) Smart Growth Office
Education
Bachelor of Nursing - BSN
Washington State University
06.2014
Masters - Environmental Planning
Indiana University
06.2002
B.S. - Environmental Studies
Western Michigan University
12.1998
Skills
- Case management and care planning
- Interdepartmental collaboration
- Documentation
- Patient education
- Organizational skills
- Multidisciplinary team collaboration
- Time management
- Clear, concise verbal and written communication
Licensure/Certifications
- Registered Nurse (RN), RN60459839
- Compact License
- CPR, American Red Cross
- Basic Life Support (BLS), American Heart Association
Timeline
Care Coordinator, Registered Nurse
PSW
03.2024 - Current
Registered Nurse
Central WA Family Medicine
08.2015 - 03.2024
Chemotherapy Infusion Nurse
Washington Hematology Oncology
09.2014 - 07.2015
Emergency Department Technician
Yakima Valley Memorial Hospital
02.2013 - 12.2013
SPECIAL PROJECTS PLANNER
City of Bainbridge Island
09.2007 - 08.2012
SMART GROWTH COORDINATOR
National Oceanic and Atmospheric Administration
09.2005 - 08.2007
Masters - Environmental Planning
Indiana University
Bachelor of Nursing - BSN
Washington State University
B.S. - Environmental Studies
Western Michigan University