Kelechi Emmanuel Uwadokam
Dublin,Co. Dublin
Summary
Compassionate Care Assistant with comprehensive background with elderly patients in care home settings. Provides exceptional care demonstrating dedication to safe care practices for continued patient trust. Maintains excellent levels of patient care through kindness and commitment to safe working practices.
Reliable support worker with experience in delivering holistic care with dignity and privacy
Overview
20
20
years of professional experience
Work history
Assistance Support Worker
Nua Healthcare Services
Dublin 22, Ireland
02.2025 - Current
- Promoted mental stimulation through conversation, reading and games resulting in enhanced cognitive function.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Actively listened to client concerns thus creating a comforting environment.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Adhered strictly to professional guidelines and standards delivering consistently high-quality service.
- Assisted with personal hygiene tasks for clients' comfort and dignity.
- Maintained client confidentiality at all times, respecting their privacy rights.
- Assisted clients with mobility issues around the home, reducing risk of falls or injuries.
- Provided holistic care for enhanced patient satisfaction.
- Reported on clients' progress to evaluate service impact.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Delivered high-quality care to individuals with varying needs, tailoring support to meet personalised care plans.
- Assisted in maintaining a clean environment for improved client health.
Community volunteer
South Dublin Volunteer Centre
Dublin, Dublin 22, CO.Dublin
05.2024 - Current
- Created targeted support programmes based on Community Development
- Built positive, productive people relationships for enhanced social support.
- Attended regular training and supervision workshops for improved service user support.
- Promoted independence and positive wellbeing when working with vulnerable adults and children.
- Facilitated communication between volunteer staff to carry out tasks.
- Used exceptional communication and relationship-building skills to effectively liaise with colleagues.
- Provided mental health support to service users.
- Prepared hot drinks and snacks for service users.
- Assisted in organising community events, enhancing local engagement for effective integration
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
- Communicated and collaborated with individuals from diverse backgrounds.
- Created warm, welcoming environment for service users' duration of stay.
- Used exceptional communication and relationship-building skills to effectively liaise with service users.
- Prepared hot drinks and snacks for service users, offering warm, welcoming environment for their duration of stay.
Customer service representative
Zenith Bank PLC
Owerri Imo State, Nigeria
10.2009 - 06.2023
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Assisted customers with varying questions using product knowledge and service expertise.
- Maintained excellent client satisfaction by providing in-depth support.
- Going extra mile in resolving customer problems and complains
- Obtained feedback from customers and colleague to improve service experience .
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns.
- Listened actively to offer accurate information and best solution to their needs.
Healthcare support worker
Lifespring Hospital
Owerri Imo State, Nigeria
06.2005 - 09.2009
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Supported patients through personal care tasks such as toileting, showering and feeding, maintaining sensitivity to needs and ensuring comfort, dignity and safety throughout.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Maintained strict confidentiality of information regarding patients.
- Ensuring the safety of client
- Liaising and providing emotional support to families
- Provided hygiene care to patients, ensuring skin integrity and accurately observing, recording and reporting on changes to minimise damage.
- Kept patient environments clean and neat following optimum hygiene standards.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Maintained hygiene standards, cleaning and clearing patient rooms according to ward protocol.
Education
QQ1 Level 5 - Healthcare And Support
Dun Laoghaire Further Education Institute
CO. Dublin, Ireland 09.2024 -
National Certificate of Education ( NCE ) - Economics/ Political Science
Alvan Ikoku College of Education Owerri
Imo State, Nigeria 09.2002 - 05.2005
Bachelor of Science - Education and Econmices
Imo State University Owerri
Imo State, Nigeria 09.2012 - 05.2015
Skills
- Interpersonal skills
- Teamwork
- Driving
- friendly
- Client Relationship Management
- Proactive initiative
- reliable and trustworthy
- Empathy for clients
- resilience in difficult situations
- Elderly assistance proficiency
- Elderly support expertise
- Patient safeguarding
- Adaptable to changes
- Communicative listening
- Elderly support expertise
- Basic first aid
- Interpersonal communication
- Communication skills
Timeline
Assistance Support Worker
Nua Healthcare Services
02.2025 - Current
QQ1 Level 5 - Healthcare And Support
Dun Laoghaire Further Education Institute
09.2024 -
Community volunteer
South Dublin Volunteer Centre
05.2024 - Current
Bachelor of Science - Education and Econmices
Imo State University Owerri
09.2012 - 05.2015
Customer service representative
Zenith Bank PLC
10.2009 - 06.2023
Healthcare support worker
Lifespring Hospital
06.2005 - 09.2009
National Certificate of Education ( NCE ) - Economics/ Political Science
Alvan Ikoku College of Education Owerri
09.2002 - 05.2005
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