Keith Galbraith

Experienced Technical Account Management and Remote Product Specialist in Symantec Enterprise Security software. Experience of managing key accounts from the financial sectors under strict privacy laws and legislation. Strong and positive communicator when working with clients from any business level. Exemplary problem-solving skills with the ability to identify problems and implement corrective processes. Team player, but also self-managed and can drive one’s own high level of productivity. Calm under pressure, willing to embrace new challenges and learn on the job.

Technical Account Manager with more than 12 years of hands-on experience in software development and web technologies to support enterprise accounts. Develops and promotes value realization that translates into closed new business, renewal and upsell opportunities. Proven record of successfully proposing technical solutions by presenting complex concepts in easy to understand terms and building strong, long-lasting relationships with senior executives and project level resources.

Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Technical Account Manager with more than 13 years of hands-on experience in software development and web technologies to support enterprise accounts. Develops and promotes value realization that translates into closed new business, renewal and upsell opportunities. Proven record of successfully proposing technical solutions by presenting complex concepts in easy to understand terms and building strong, long-lasting relationships with senior executives and project level resources.

• Competitive runner completing various race distances; 5k, 10K, half and full marathons.
• Completed a number of half-Ironman and full Ironman triathlons.
• Represented Ireland in the 2013 ITU World Triathlon Championships in London.
• Triathlon race secretary and coordinator for Trilogy Triathlon race in 2011-2012.
• Other hobbies include walking the dog, Pilates, Yoga, and reading for relaxation.

• Date of Birth: 03/19/81
• Nationality: Irish

• Symantec CloudSOC Administration, In progress
• Symantec EMEA TAM of the Quarter - FY19 Q3, 2018
• Symantec EMEA TAM of the Quarter - FY18 Q1, 2017
• Wilson Learning - Signature Service training in Customer Satisfaction, 2016
• (ISC)² Certified Information Systems Security Professional (CISSP), 2011
• CompTIA Network+ N10-003, 2009
• BSc. (Honours) Computer Science and Software Engineering, National University of Ireland, Maynooth, Co. Kildare, 2003
• Leaving Certificate, The King’s Hospital school, Dublin, 1999, Business (B), Economics (B), Geography (C), Biology (C), Maths (A), English (B), French (B), Irish (C)

CISSP