Results-driven Profit Center Manager with strong background in driving profitability and growth. Skilled in strategic planning, budgeting, cost control, and team leadership. Demonstrated success in optimizing business operations to maximize profits while minimizing expenses. Proven ability to implement effective strategies that enhance operational efficiency and customer satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Profit Centre Manager
EWL – Eastern Electrical
10.2022 - 08.2024
Within this role I have carried out all the aspects of managing an Electrical Wholesalers effectively.
Coordinated with suppliers to ensure timely delivery of materials at competitive prices.
Conducted regular meetings with staff members to review progress, discuss opportunities, and provide guidance as needed.
Assessed staffing needs and recruited qualified personnel; trained new employees in company policies and procedures.
Participated in industry events such as trade shows and conferences in order to promote company services and products.
Reviewed monthly financial statements for accuracy; identified discrepancies or potential risks.
Analyzed competitors' pricing structures in order to adjust own prices accordingly while staying competitive.
Monitored team performance against established key performance indicators.
Monitored daily sales activities to identify areas for improvement and develop strategies to maximize profits.
Ensured proper inventory levels were maintained at all times by monitoring stock levels on a daily and weekly basis.
Identified new business opportunities through market research; developed proposals outlining expected returns on investment.
Investigated customer complaints regarding product quality or service delivery issues; took corrective action when necessary.
Developed sales tactics and strategic alliances to grow existing customer base.
Created sales methods by developing cross-market business relations to boost customer base.
Bedding dept. sales advisor
Harvey Norman Blanchardstown
01.2021 - 10.2022
In this role, we aim to maximize sales through professionalism, problem solving and product/customer knowledge
I joined this team in August 2021 and since then I have topped the team in performance and product knowledge across all areas
I achieved this in my first month and have been at the top since
My sales figures are in the top 5 nationwide on a weekly basis and I have established a great base of return customers which undoubtedly helps this
Our bedding department has also had the highest growth rate of any division in any shop nationwide over the past year with a 37% growth rate
This has been noted by the CEO and he has spoken to me personally on this
This is something I am very proud of as I am highly competitive
I was also asked by the head of training for Harvey Norman Ireland to put together a 1 day course for the company to show the sales people nationwide how to sell and advise people on the accessories that should be sold with all mattresses i.e
Correct pillows and mattress protectors
While putting together this course, I was approached by EWL and accepted their offer so we didn’t get to complete this task myself but I did hand over my project work to a colleague and they have had great success with this.
Salesperson, Surveying, Product design and authorization of products for production
Senator Windows, Meath & Louth branches
01.2012 - 01.2021
As a salesperson I was responsible for meeting with customers, both in the showroom and remotely, and discussing their needs
I would show them different design options to best suit their needs and budget
We would then agree a price and I would draw up the contract and complete the sale
As a surveyor I was responsible for correctly measuring all products for installation after they have been sold
There are many aspects which must be considered so that all items fit and function correctly
Once the survey was completed, I would then design the job on my computer and send it to our factory for production
I was responsible for the final manufacturing details of all jobs sold by our sales team and authorizing the production of these jobs with our factory.
Surveying - Product design and authorization of products for production - Salesperson - Sales and Operations manager
Senator Windows, Meath branch
01.2012 - 01.2018
My duties within the surveying role required me to visit homes and take all measurements that were required as per the salespersons contract with the home or business owner
As a salesperson, I would identify each customer’s needs and budget
From there I would sell them the products that fitted their needs
As the Sales and Operations manager, I would oversee all aspects of day-to-day activity such as making sales, organizing the fitting, collecting deposits and balances on jobs
Making sure all relevant paperwork was correct and up to date.
General staff - Sales & Purchases - Assistant manager
Cash Traders, Drogheda
01.2010 - 01.2012
This company bought and sold new and used items
Approximately 10 staff that covered multiple sections worked within the company
Sections included Electronics, Furniture, Jewelry, Sports, Hardware, Musical instruments along with a varied selection of other goods
Day to day tasks would include inspecting and valuing products when buying items from customers and then in turn negotiating a price with the customer
These items would then be processed before being ready for sale
This was a very exciting, varied and interesting job
The business was set up by a friend of mine and we had a lot of fun doing it.
Education
B.Eng. Civil Engineering -
Dundalk IT
01-2010
Drogheda Grammar School
01-2006
Skills
Performance Analysis
Cost Control
Competitive Analysis
Operations Management
Decision-Making
Goal Setting
Business Relationship Management
Staff Recruitment and Hiring
Relationship Building
Problem-Solving
Organizational Skills
Customer relationship development
Certification
First Aid Responder
Fire Warden
Manual Handling
Management Development
EDA Modules – 4 done so far with all Distinctions.
Personal Information
Date of Birth: 11/18/1987
References
References are available upon request.
Hobbies and Interests
Softball
Jiu-Jitsu
Guitar
Snooker
Darts
Reading/Writing
Accomplishments
Represented Ireland in both Softball and Jiu-Jitsu
Timeline
Profit Centre Manager
EWL – Eastern Electrical
10.2022 - 08.2024
Bedding dept. sales advisor
Harvey Norman Blanchardstown
01.2021 - 10.2022
Salesperson, Surveying, Product design and authorization of products for production
Senator Windows, Meath & Louth branches
01.2012 - 01.2021
Surveying - Product design and authorization of products for production - Salesperson - Sales and Operations manager
Senator Windows, Meath branch
01.2012 - 01.2018
General staff - Sales & Purchases - Assistant manager
Cash Traders, Drogheda
01.2010 - 01.2012
B.Eng. Civil Engineering -
Dundalk IT
Drogheda Grammar School
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