Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
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Keith McNulty

Document Controller
Kildare Town

Summary

Driven Document Controller touting 1 years of success in digital file management. Proven history of streamlining procedures and mentoring team members on document workflows. Astute individual offering positivity and relative ease in tackling administrative tasks and assisting with special projects.

Overview

9
9
years of professional experience
5
5
years of post-secondary education

Work History

Document Controller

Leo Lynch
Dublin/Leixlip
07.2021 - Current
  • Provided support for document controls and worked with contract documents.
  • Proofread filenames, titles and submittal details to streamline submittal and avoid rejection.
  • Coordinated document exchange between departments, contractors, suppliers and customers.
  • Monitored due dates and deadlines and worked to submit all documents on time or early.
  • Checked blueprints and drawings for accuracy and completeness.
  • Managed technical documentation flow of engineering, project management and construction activities.
  • Updated and created drawings using Corel Draw, Solid Works, AutoCad and controlled firmware files.
  • Manipulated and converted documents to meet needs of individual personnel or projects.

Customer Service Representative

Masonry Fixings
Dublin
09.2019 - 07.2021
  • Provided primary customer support to internal and external customers.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Store Supervisor

Brett's Centra
Kildare Town
12.2014 - 07.2018
  • Liaised with store manager to set up visually appealing layout for store merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Conducted inventory analysis to determine optimal stock levels.
  • Decreased inventory shrinkage, drive-off and daily cash discrepancies by closely monitoring daily operations.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.

Restaurant Waiter

Royal Curragh Golf Club
The Curragh
06.2012 - 12.2014
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.


Education

High School Diploma -

Kildare Town Community School
Kildare Town
09.2007 - 05.2012

Skills

Compliance controls

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Accomplishments

  • Collaborated with team of 50+ in the development of Intel Fab 34 project which we were awarded over 270 complex tools.
  • Used Microsoft Excel to develop inventory tracking spreadsheets which led to a clear & concise database used by various departments in the company
  • Being put forward for Autocad/BIM Modelling courses for acknowledgement of my effort to the Intel Project
  • Promotion to Junior QA Role within the company
  • Recommended & promoted to Trainee Manager with the Centra retail chain
  • Representing Dublin & Kildare respectively in football from U15-U19's
  • Various certificates/Training courses in Retail/Office & hospitality sectors

Interests

Sports & Fitness

  • I have played GAA, Football & tennis I'm currently playing football with my local team, Kildare Town AFC where we play in the KDFL division I am vice captain for the team
  • I am a member of my local gym, K Leisure Fitness in Newbridge
  • I am a member of Shamrock Rovers & a season ticket holder for Leinster Rugby Myself & my partner attend various sporting events throughout the year

Travel

  • I lived in Australia from July 2018-Sep 2019 During this time I worked in the Construction Industry as a demolition labourer, Electrical Trade assistant & Site Admin with the Construction company Hansen Yuncken
  • The biggest project I was apart of was the addition of a new Maximum security wing at the Bathurst Correctional Centre
  • Interrailing through Europe in 2015 for 3 weeks

Fashion/Hobbies

  • I collect trainers/sneakers through the 'Sole Collector' & 'Stock X' websites

Reading

  • I enjoy reading Irish Crime fiction books & my favorite author is Patrica Gibney

Pets/Volunteering

  • I have had rescue dogs throughout my life & have participated in volunteer work with the Kildare Animal Foundation

Timeline

Document Controller

Leo Lynch
07.2021 - Current

Customer Service Representative

Masonry Fixings
09.2019 - 07.2021

Store Supervisor

Brett's Centra
12.2014 - 07.2018

Restaurant Waiter

Royal Curragh Golf Club
06.2012 - 12.2014

High School Diploma -

Kildare Town Community School
09.2007 - 05.2012

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Keith McNultyDocument Controller