•With more than 13 years of comprehensive IT experience, including over 12 years focused on Pega application development, I bring extensive expertise in crafting innovative solutions tailored specifically for the banking sector. At CIBC, I led "Fulfillment POD“, where I played a prominent role in orchestrating the team's success.
•My proficiency lies in maintaining a consistently high level of client exposure, ensuring exceptional service delivery while managing critical project deliveries with finesse. I excel in handling complex tasks and have demonstrated an outstanding ability to execute essential functions effectively, contributing to the success of multifaceted IT projects.
•My professional journey has polished the skills to lead and navigate the intricate landscape of Pega application development within the banking domain. This experience has not only enhanced my technical acumen but also sharpened my capabilities in client engagement, critical project handling, and leadership within a dynamic and demanding industry like banking.
•Developed and implemented incentive program portals using Java, JSP, and CSS, integrating with backend services to streamline executive approvals.
•Successfully launched the project in a production environment with zero reported issues.
Certified System Architect(CSA)
Certified Senior System Architect(CSSA)
Certified PegaMarketing Consultant(CPMC)
Certified Pega UI Specialist(CUIS)