Kayode Adeoye
Derby, Derbyshire
Summary
Adept at budget management and fostering excellent guest relations, I elevated service standards at Park Inn by Radisson. Leveraging strong communication and staff training skills, I ensured smooth operations and guest satisfaction, significantly enhancing the hotel's reputation for quality service and efficient problem resolution.
Overview
5
5
years of professional experience
Work History
Assistant Hotel Manager
Park Inn by Radisson
Abeokuta
01.2021 - 01.2023
- Collaborated with other departments to coordinate service delivery across the organization.
- Established strong relationships with vendors in order to secure competitive pricing for supplies.
- Coordinated daily activities of front desk personnel to ensure smooth check-in and check-out processes for guests.
- Conducted regular inspections of all public areas within the hotel premises.
Hotel Receptionist
Conference Hotel & Suites
Abeokuta
01.2018 - 01.2020
- Coordinated with housekeeping staff to ensure cleanliness of guest rooms.
- Ensured that the front desk was adequately stocked with supplies throughout the day.
- Processed incoming mail, faxes and email messages for the hotel staff.
- Greeted guests upon arrival and provided exceptional customer service.
- Assisted guests with directions and transportation arrangements when needed.
- Resolved billing discrepancies between guest accounts and invoices.
Education
Bachelor of Science - Information Technology
Ladoke Akintola University of Technology
01.2018
SSCE -
Mimak College
ABEOKUTASkills
- Budget management
- Excellent listener
- Friendly, courteous, and service-oriented
- Poised under pressure
- Staff training and coaching
- Recruiting and hiring talent
- Quality assurance
- Solid written and verbal communicator
- Reservation management
- Guest satisfaction tracking
Hobbies and Interests
- Surfing
- Scuba diving
- Snorkeling
- Craft beer
- Travel
- Great food
- Food Pantry Volunteer
Timeline
Assistant Hotel Manager
Park Inn by Radisson
01.2021 - 01.2023
Hotel Receptionist
Conference Hotel & Suites
01.2018 - 01.2020
Bachelor of Science - Information Technology
Ladoke Akintola University of Technology
SSCE -
Mimak College
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