Katie O Mahony
Clonmel,Tipperary
Summary
Dedicated and compassionate individual with strong communication skills and organisational abilities, coupled with experience in customer service and administrative tasks. Possesses ability to handle sensitive information with confidentiality and ease, ensuring smooth daily operations and client satisfaction. Ready to contribute positively and create welcoming environment in a Veterinary receptionist role.
Overview
4
4
years of professional experience
Work history
Supervisor
Costa Coffee
Clonmel, County Tipperary
2024.09 - Current
- Oversaw daily operations by delegating tasks to team members for efficient service.
- Created a friendly atmosphere by warmly greeting customers upon arrival.
- Managed deliveries and stock levels to maintain product availability and store organisation.
- Handled returns and exchanges following company policies, resulting in satisfied customers.
- Demonstrated patience while dealing with difficult customers, maintaining professionalism.
Cashier
Kfc
Clonmel, County Tipperary
2022.02 - 2024.09
- Handled high volumes of transactions during holiday seasons and busy periods efficiently.
- Trained new cashiers on store policies and procedures to maintain standards.
- Managed queue effectively during peak hours for seamless checkout process.
- Handled credit and cash transactions using point of sale (POS).
- Managed stock levels on the floor ensuring availability of products.
Retail assistant
Primark
Clonmel, Tipperary
2021.11 - 2022.02
- Provided coverage during peak times to manage customer flow effectively.
- Assisted in stock replenishment to maintain store appearance.
- Maintained clean shop floor, promoting a welcoming environment.
- Participated in seasonal sale preparations by arranging promotional displays strategically.
- Delivered excellent customer service by answering queries and providing product information.
Education
Presentation Secondary School
Clonmel, County Tipperary 09/2018 - 06/2024
Skills
- Working under pressure
- Financial reporting
- Order processing
- Staff management
- Customer Service
- Attention to Detail
- Decision making
- Conflict Resolution
Timeline
Supervisor
Costa Coffee
2024.09 - Current
Cashier
Kfc
2022.02 - 2024.09
Retail assistant
Primark
2021.11 - 2022.02
Presentation Secondary School
09/2018 - 06/2024