Katie Kennedy
Dublin
Summary
- A motivated and efficient Shop Assistant, with experience in customer service, inventory management, and sales. Enjoys building relationships with customers to ensure repeat business. Highly competent in managing daily operations such as opening and closing, restocking shelves and cash handling. Committed to maintaining high standards of service, store appearance, excellent customer service and creating a pleasant shopping experience.
Overview
5
5
years of professional experience
Work History
Shop Assistant
Supervalu - Musgraves
Dublin, Ireland
11.2022 - Current
- Handled cash register transactions accurately and efficiently.
- Assisted in training new employees on standard operating procedures within the store environment.
- Greeted customers and provided assistance with product selection.
- Resolved customer complaints in a professional manner.
- Maintained accurate inventory levels through regular stock checks.
- Maintained up-to-date knowledge of current sales promotions and advertisements.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
Lounge Server
The Two Sisters Pub
Dublin, Ireland
10.2020 - 11.2022
- Greeted customers and provided menus.
- Responded promptly to calls from customers or management concerning guest issues or complaints.
- Maintained knowledge of menu items, ingredients, preparation methods, pricing.
- Delivered prepared food items to tables in a timely manner.
- Assisted with setting up events such as banquets or parties when needed.
- Accurately processed cash, credit card, and other payment transactions quickly and efficiently.
Lounge Server
Frehill Tavern
Dublin, Ireland
01.2020 - 09.2020
- Provided excellent customer service by addressing any concerns or complaints immediately.
- Assisted in training new servers as required.
- Checked identification of guests purchasing alcoholic beverages.
- Maintained knowledge of menu items, ingredients, preparation methods, pricing.
- Ensured that all orders were accurate and served promptly.
Education
Junior School
St Pius X GNS
TerenureSecondary School
Our Ladys School
TernureSkills
- Cash handling
- Inventory management
- Point of sale systems
- Visual merchandising
- Employee training
- Customer service
Referees
- Sarah Cooney, SuperValu
- 085 813 7782
- Jayne Little, The Two Sisters
- 087 905 7939
References
References available upon request.
Timeline
Shop Assistant
Supervalu - Musgraves
11.2022 - Current
Lounge Server
The Two Sisters Pub
10.2020 - 11.2022
Lounge Server
Frehill Tavern
01.2020 - 09.2020
Junior School
St Pius X GNS
Secondary School
Our Ladys School
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