Katie Greene-Parsons

I currently work on a rolling contract with Join Talent for clients such as Amtrust International and ServiceNow. I help our clients fill roles and improve their time to fill KPI's, while developing strong pipelines for future hires. I mainly look after GTM and Corporate Functions recruitment.

• Establish budgets based on historical, current and forecasted business data.
• Negotiate successful offers with candidates to secure top talent.
• Partner with management team to optimise operations and reduce costs.
• Develop strong relationships with hiring managers for improved collaboration.
• Streamline recruitment process by implementing innovative sourcing strategies.
• Maintain smooth operations through careful management of recruitment and administrative processes.
• Work to strict SLA's to ensure the hiring process moves as smoothly and quickly as possible.
• Conducting Hiring Manager training, to ensure a positive Candidate interview experience.
• Improve quality of hire by developing robust screening processes.
• Conduct comprehensive market research to inform recruitment strategy.

I worked as Talent Acquisition Manager looking after 3 business areas (Finance, HR & Marketing and Compliance)

• Manage, mentor and train a team of 3 Recruiters/Coordinators
• Source, qualify and conduct screening interviews with qualified candidates,
• Manage Senior Stakeholder relationships globally,
• Manage our third party staffing Agency relationship to ensure all are following process,
• Analyse employment-related data and prepare required reports weekly/month, to present to the leadership team,
• Advise line managers on correct disciplinary procedures for compliant issue resolution,
• Recruit, hire and train new employees to optimise profitability,
• Facilitate new hire on-boarding programme by scheduling training initiatives, resolving issues and processing paperwork
• Work closely with HR and Comp & Bens to benchmark all roles correctly, and ensure the correct and up to date market info is being presented,
• Engaged in job fairs and career events to increase visibility.

At Twitter, I worked on the Customer side of the business in EMEA, with a focus on sales Recruitment and Stakeholder Management. I was unfortunately affected by the Twitter lay offs in July

• Managed a team of 2 Recruitment Coordinators, ensuring they have the support they need to hit their goals,
• End to end management of open roles, closing roles within the agreed SLA,
• Sourcing hard to find Candidates using Linkedin and various other methods, including our internal data base, referrals and online searches,
• Market mapping to help Hiring Managers understand current hiring trends of competitors,
• Ensuring lines of communication are always open with Hiring Managers, including weekly check ins, and daily touch bases via slack,
• Educating Hiring teams on recruitment best practises, providing one to one coaching with new Hiring Managers,
• Working with our Visa and Relocation team when needed, to move Candidates from one country to another,
• Being an advocate for both the business and Candidate during the interview and offer process,
• Partnering with Compensation, HRBP's and the People Ops team to ensure Candidates have the best interview and offer experience
• Assisting with internal mobility, ensuring a smooth transition for the Candidate, the previous Manager and the new Manager

I worked on the MSP program at Facebook, recruiting for contingent workers. I worked on anywhere from 25-40 reqs at one time in this role mainly in Sales and Finance areas, however this also spanned to the HR and tech regions.

• End to end process of requisition Management, ensuring all roles are filled within dedicated SLAs
• Sourcing/Headhunting hard to find Candidates
• Training of new staff on the team of all our program processes and internal systems,
• Stakeholder management, keeping communication open and staying visible to the Hiring Managers and Staffing Agencies
• Meeting with Hiring Managers on a weekly basis to chat through role progression and give guidance where needed
• This included training, office hours and and general questions
• First point of contact for CV screening. All CVs came through me to ensure they were a fit before passing them on to the relevant Hiring Manager
• Ensuring all new starts have a positive onboarding experience. This included making sure they received their laptops on time, knew who the correct POC's were for laptop set up, and guiding them through the orientation.
• Performance management of contractors when not preforming. Dealing with such matters in discreet and compassionate ways
• Facilitating mobility from contractors moving to FTE positions. This included ensuring they were set up to jump into their FTE role on day 1.

Ended due to the Covid Pandemic. I was asked back to help fill a gap in 2021 for a few weeks from June - August.

I worked onsite at Airbnb in Dublin. We went live with our MSP program in EMEA in August 2019. My main duties in this role include Relationship, Contractor and requisition management. I was the main POC for all Managers and Contractors within EMEA.

• Managed a team of 2 Recruitment Coordinators
• Relationship Management; I work very closely with all Hiring Managers and Managers who have Contractors on their team to ensure all is going smoothly,
• Heading hunting hard to find Candidates
• Contractor Management; I was the main POC for all Contractors within our Program in EMEA
• Intake calls with Hiring Managers; I have meetings weekly with Managers who have a new role that they would like to advertise. These were in person and via Video chat,
• Ensure all payroll requests are up to date on a weekly/monthly basis (depending on region) so that all workers get paid correctly and on time,
• Onboarding and orientation of all new Contractors in EMEA. This includes orientation and IT set up,
• Performance Management; I take the correct and necessary steps to performance manager workers who may need it, Dealing with HR issues as they arise in a efficient and sensitive manor,
• Ensure smooth running of the program at all times with daily communication with the client and onsite team,
• Reviewing, phone screening and arranging interviews for all Candidates within EMEA
• Ensuring all contract extensions are within the correct tenure, are approved efficiently with contracts sent out ASAP,
• Making sure all Contracts onsite under the Pro Unlimited name are giving the tools they need to be successful within their role,
• Off-boarding Contractors on their last day.

I worked onsite as a HR Staffing Specialist at Fidelity International in Dublin. I was solely responsible for the day to day running of the requisitions, working on between 30-35 roles at any one time, mainly in Sales, Finance and IT. I worked very closely with the rest of the team who are based in the UK, and traveled biweekly to the UK to meet them. My primary focus was to provide exceptional customer service and talent advice to our Client, and be on hand to provide any support needed while on the recruitment journey.

• Daily Management of one Recruitment Coordinator
• Relationship Management; I was responsible for building and maintaining relationships with HiringManagers and Suppliers
• Guiding Hiring Managers through the recruitment process, giving them support every step of the way
• Managing the full life cycle of requisitions from intake through to offer stage
• Arranging and partaking in briefing calls with the Suppliers and Hiring Managers
• Dealing with any HR issues that may arise with any contingent worker in a respectful and discreet manor
• Work closely with Hiring Managers to ensure that all contingent workers who join the program work successfully within their team
• Ensuring all payroll requests are followed through in a timely, professional and efficient manor
• Educating Hiring Managers on the market, hiring patterns and helping with recruitment forecasting,
• Performance management of contingent workers where needed

I worked on the xWS team onsite at Google. I looked after every role that was Temp, Vendor and Contractor (It is important to note that in Google terms a Temp is anyone on a contract). I was essentially the middle person between our Hiring Managers at Google and the Staffing Partners we work with in the EMEA region. I worked with 34 live countries in the EMEA region. Daily, I had (on average) 35 roles to look after while managing relationships and making sure the hiring process is running smoothly for all involved, be that a requisition Candidate or a referral Candidate. Stakeholder Management and communication are the key aspects of my role.

• Orientation of all new Temps, Vendors & Contractors onsite in Dublin or via VC for the rest of EMEA (100+ new starts weekly)
• Helping and guiding Hiring Managers through the process of referral Candidates & keeping them updated at all stages
• Stakeholder Management
• Training of new staff members,
• Screening the CVs of potential Temps for Hiring Managers
• Meeting with Hiring Managers daily to do intake calls for new positions
• Keep our VMS up to date daily(fieldglass)
• Keeping up to date all EMEA staffing laws

Temporary Position - (left to return to Ireland to have my son)

• Sourcing Candidates through Linkedin, Job Boards and inhouse Database
• Interview prep and De Briefs
• Ensuring Candidates are fully suitable for any given roll
• Negotiation of rates and salary with Candidates and Clients
• Upkeep of inhouse Database
• Attending Client meetings and networking events
• Keeping up to date on the current market and giving all Candidates the required market information

In my role as Recruitment Partner for Compass in the Aviva Stadium I was solely in charge of the hiring and staffing of all units across Ireland. I looked after everything from Recruitment, to Orientation of new starts, to performance management and off-boarding of our Temp workers across the whole of Ireland, while also managing the payroll for Ireland.

In my role in Julia Ross I was working on a permanent recruitment desk. I looked after all permanent roles that came into the business which was mainly Office Support/HR/Finance related. In this role I never missed a monthly target and always exceeded my KPI's on a weekly/monthly bases.

In this role I worked on the Temporary staffing desk (any requirement up to 6 months in length). I worked on an extremely busy & demanding desk, conducting face to face interviews daily and filling last minute requirements in a matter of minutes. Communication, multitasking and adaptability were they key to this role, as it was such a fast paced, and at times, hectic position. I always exceeded my targets and KPI's