Katie Byrne
Tallaght,Dublin
Summary
Friendly and approachable, with exceptional communication and customer service skills, complemented by proven ability to handle transactions and manage stock. Known for creating positive shopping experiences and assisting customers with product information. Eager to contribute to success and growth of future roles.
Currently doing a PLC in pre-nursing studies, looking to further my career in banking as pre-nursing studies isn't what I expected it to be.
I am available for full-time work and will be 100% committed to learning and achieving my expectations and too reach my full potential.
Overview
2
2
years of professional experience
Work history
Sales assistant
Mamas & Papas
Dundrum, Dublin
08.2022 - Current
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Offered personalised shopping advice to enhance customer experiences.
- Utilised excellent communication skills to provide detailed product information.
- Demonstrated products effectively, leading to increased sales conversions.
- Trained new staff members, fostering a supportive working environment.
- Handled high-pressure situations calmly, keeping store operations seamless during peak hours.
Education
leaving cert -
firhouse community school
Firhouse 08/2018 - 05/2025
PLC - Pre nursing studies
dundrum college of further education
Dundrum 09/2024 -
Skills
- Complaint management
- Customer Service
- Product knowledge
- Product demonstrations
- Refund and exchange processing
- Exceptional communication skills
- Calm under pressure
- Problem-solving
- Good Leadership skills
Work experience
I took part in work experience in transition year. I worked for a couple of weeks in a primary school. I got to work in the office and manage the office while the secretaries were out, and I also worked in the classrooms, helping the teachers and students.
Timeline
Sales assistant
Mamas & Papas
08.2022 - Current
leaving cert -
firhouse community school
08/2018 - 05/2025
PLC - Pre nursing studies
dundrum college of further education
09/2024 -
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