Kateryna Zinchenko
Westmeath
Summary
I am sixteen years of age, working part-time on Saturdays wanting to expand my work experiences and learn more about working in different jobs. Proven OTC Sales Assistant with a track record of enhancing customer satisfaction and sales at Barry's Pharmacy Delvin. Excelled in merchandising proficiency and team collaboration, significantly improving store organization and efficiency. Skilled in inventory tracking and possessing strong problem-solving abilities, adept at meeting complex customer needs and boosting store performance.
Overview
1
1
year of professional experience
1
1
Certification
Work History
OTC Sales Assistant
Barry's Pharmacy Delvin
Delvin
01.2024 - Current
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Managed cash register transactions accurately and efficiently.
- Replenished merchandise on shelves as needed throughout the day.
- Resolved customer complaints in a timely manner.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Handled returns and exchanges according to company policies.
- Greeted customers and provided assistance with product selection.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Organized store by returning merchandise to proper areas and restocked displays.
- Answered customer inquiries regarding product features, pricing, and availability.
- Bagged or packaged purchases and wrapped gifts.
- Accepted and completed cash, check and credit card payments.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Answered incoming telephone calls to provide store, products and services information.
- Ensured that all promotional materials were properly displayed in their designated areas.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Maintained cleanliness of the sales floor area at all times.
- Processed special orders for out-of-stock items when necessary.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Placed special orders or called other stores to find desired items.
- Helped customers find specific products, answered questions, and offered product advice.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Completed day-to-day duties accurately and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Cleaning Assistant (volunteered)
Mullingar Equestrian Centre
Westmeath
08.2024 - 08.2024
- Removed stains from fabrics when requested by management.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Dusted furniture, machines or equipment.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Kept business entrances clean, tidy and professional in appearance.
- Responded promptly to requests from customers or staff members.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Stocked supplies such as soap, toilet paper and paper towels.
Education
Finished JC, currently 5th Year in Secondary School -
Loreto College Mullingar
WestmeathSkills
- Team support and assistance
- Merchandising proficiency
- Processing payments
- Stock management
- Returns and exchanges
- Cash register operation
- Task prioritization
- Team collaboration
- Inventory tracking
- Maintenance
- Hazardous material handling
Affiliations
- Play camogie for my club for the past 8 years and Westmeath for the past 2 years. I learned a lot about teamwork and leadership.
- Doing a Bank of Ireland work experience within the school at the moment.
- I live in a house of seven and learned to be independent and responsible.
Languages
English
First Language
Russian
Upper Intermediate (B2)
B2
Certification
Completed Junior Cert with the following grades;
- Irish OL(HM), English HL(M), Math's HL(HM), History CL(M), Geography CL(M), German CL(M), Business CL(M), Science CL(M), Religion CL(M)
Competed LIFT programme (Leading Ireland's Future Together)
References
References available upon request.
Timeline
Cleaning Assistant (volunteered)
Mullingar Equestrian Centre
08.2024 - 08.2024
OTC Sales Assistant
Barry's Pharmacy Delvin
01.2024 - Current
Finished JC, currently 5th Year in Secondary School -
Loreto College Mullingar
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