Kateryna Polehenko
Dublin
Summary
References: Contact details for my current Head Manager and HR representative can be provided upon request.
Experienced Assistant Manager with strong skills in team leadership, customer service, sales and daily operations. Organised, responsible and confident working under pressure, with a strong eye for detail and presentation.
Overview
2
2
Languages
8
8
years of professional experience
Work History
Assistance Manager
Bear Market
Dublin , Ireland
12.2025 - Current
- Supervise and coordinate a team of approximately four employees per shift, delegating tasks and ensuring smooth and efficient operations
- Trained 10 team members in coffee preparation, barista skills, equipment care and coffee-related procedures.
- Take initiative in resolving unexpected and high-pressure situations
- Manage stock levels, product ordering, deliveries and storage, helping to reduce ordering errors and improve the organisation of café supplies
- Monitor sales and product performance
- Contribute to increasing sales through upselling
- Suggested and introduced new drinks to the menu, which have performed well in sales.
- Helped improve customer service standards and the overall organisation of daily café operations.
- Communicate with management, suppliers and team members to resolve operational issues and ensure smooth daily operations
- Take responsibility for the day-to-day operation of the café, including opening and closing procedures
Dance Instructor & Choreographer
Dance school
Pokrovsk , Ukraine
05.2018 - 02.2022
- Managed large groups while maintaining discipline
- Created choreography
- Planned regular classes, adapting teaching methods to different ages and abilities
- Developed leadership, communication, and people-management skills
- Took responsibility for costumes, styling, creating ideas for accessories and prepared groups for performances
Education
Full Secondary Education - Completed in 2021
Practical Training in Costume & Visual Styling
Practical Training in Coffee & Barista Skills
Skills
- Attention to Detail
- Visual Presentation
- Product Recommendations
- Sales & Upselling
- Stock & Inventory Management
- Organization & time management
Languages
Ukrainian
First Language
English
Upper Intermediate (B2)
B2
Timeline
Assistance Manager
Bear Market
12.2025 - Current
Dance Instructor & Choreographer
Dance school
05.2018 - 02.2022
Full Secondary Education - Completed in 2021
Practical Training in Costume & Visual Styling
Practical Training in Coffee & Barista Skills