Kateryna Karacharova
Sligo
Summary
Dynamic Shop Assistant at Feniks with a proven track record in customer service and sales strategies. Expertly sourced new customers while enhancing product knowledge and organizational skills. Successfully resolved customer issues, fostering strong relationships and ensuring satisfaction. Adaptable and detail-oriented, I thrive in fast-paced environments, contributing to seamless shop operations.
Overview
1
1
year of professional experience
Work History
Shop Assistant
Feniks - large base of building materials
Lviv
04.2023 - 09.2024
- Sourcing and acquiring new customers.
- Provided information about products and services to customers.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Recommended, selected and located merchandise based on customer desires.
- Utilized problem solving skills to resolve customer issues quickly and efficiently.
- Greeted customers and provided assistance with product selection.
- Assisted with training new shop assistants in store policies and procedures.
- Completed daily checklists for smooth shop operations.
- Greeted and assisted customers with product selection and inquiries.
Education
MBA - Management
Lviv Institute of Management
Lviv, Ukraine03-2023
Skills
- Customer service
- Sales strategies
- Attention to detail
- Organizational skills
- Adaptability
- Time management
- Product knowledge
- Customer relationship management
Languages
Ukrainian
First Language
Russian
Proficient (C2)
C2
English
Intermediate (B1)
B1
Affiliations
- My main hobby is making necklaces from beads, like what our ancestors wore 100 years ago. I develop my own patterns and reproduce them by selecting the necessary colors and textures of beads.
- I love reading different kinds of books: romantic, detective, thriller, etc.
Job of my dream
- I am looking for a job where there is a pleasant team, few stressful situations, and an opportunity to develop skills and abilities.
Timeline
Shop Assistant
Feniks - large base of building materials
04.2023 - 09.2024
MBA - Management
Lviv Institute of Management
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