KATERYNA DOROSHENKO
Limerick
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Assistant sales manager
MobileCare
Košice, Slovakia
2023.09 - 2024.11
- Preparing goods for sale
- Picking and packing goods
- Assisted in managing the store during peak hours, ensuring efficient operations.
- Provided comprehensive after-sales service, building lasting relationships with customers.
- Entered the database into Excel
Receptionist
MobileCare
Kosice, Slovakia
2023.02 - 2023.09
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Experience with cash registers and POS systems
Warehouse Manager
GymBeam
Kosice, Slovakia
2022.12 - 2023.03
- Collecting orders
- Checking the content
- Packaging of parcels
- Managed supplier relations for seamless procurement processes.
- Fulfilled customer orders promptly due to an efficient order tracking system implementation.
Operator
Call center
Kremenchuk
2022.01 - 2022.02
- Receiving incoming calls
- Consulting support Hotline service – dealing with complaints and requests
- Providing customers with information about the company: services, promotions, tariffs, etc
- Making outgoing informational calls, maintaining telephone sales and customer base
- Recording patients, reminding about the visit, collecting feedback
Promoter
Kremenchuk
2020.10 - 2020.12
- Distribution of leaflets with advertising
- Conducting various surveys and contests
- Informing potential customers about the benefits of the product
- Giving out various gifts or bonuses for purchases
- Participation in mass brand events
Education
J.D. - Operation of Aviation Electrified Complexes
Flight College of Kharkiv National University of Internal Affairs
Kharkiv 2016.09 - 2020.06
Electric power engineering - Electrical Engineering And Electromechanics
Flight College of Kharkiv National University of Internal Affairs
2020.09 - 2023.06
High School Diploma -
Technical University of Kosice
Kosice, Slovakia 2022.09 - 2023.05
Skills
- Communication & Customer Service
- Word
- PowerPoint
- Excel
- Team player
- Easy-learner
- Professional Appearance
- Physically fit
- Ability to multi task
- Attention to details
- Organizational Abilities
Custom
Bachelor's diploma Honors Degree, 7
Languages
English
Intermediate
Ukrainian
Native
Russian
Advanced
Slovakia
Upper intermediate
Certification
1. has successfully completed the Graphic Design Course
2. Certificate of Skydiving Achievement
Timeline
Assistant sales manager
MobileCare
2023.09 - 2024.11
Receptionist
MobileCare
2023.02 - 2023.09
Warehouse Manager
GymBeam
2022.12 - 2023.03
High School Diploma -
Technical University of Kosice
2022.09 - 2023.05
Operator
Call center
2022.01 - 2022.02
Promoter
2020.10 - 2020.12
Electric power engineering - Electrical Engineering And Electromechanics
Flight College of Kharkiv National University of Internal Affairs
2020.09 - 2023.06
J.D. - Operation of Aviation Electrified Complexes
Flight College of Kharkiv National University of Internal Affairs
2016.09 - 2020.06
1. has successfully completed the Graphic Design Course
2. Certificate of Skydiving Achievement