KATERYNA DOROSHENKO
Limerick
Overview
4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work history
Assistant sales manager
MobileCare
Košice, Slovakia
09.2023 - 11.2024
- Preparing goods for sale
- Picking and packing goods
- Assisted in managing the store during peak hours, ensuring efficient operations.
- Provided comprehensive after-sales service, building lasting relationships with customers.
- Entered the database into Excel
Receptionist
MobileCare
Kosice, Slovakia
02.2023 - 09.2023
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Experience with cash registers and POS systems
Warehouse Manager
GymBeam
Kosice, Slovakia
12.2022 - 03.2023
- Collecting orders
- Checking the content
- Packaging of parcels
- Managed supplier relations for seamless procurement processes.
- Fulfilled customer orders promptly due to an efficient order tracking system implementation.
Operator
Call center
Kremenchuk
01.2022 - 02.2022
- Receiving incoming calls
- Consulting support Hotline service – dealing with complaints and requests
- Providing customers with information about the company: services, promotions, tariffs, etc
- Making outgoing informational calls, maintaining telephone sales and customer base
- Recording patients, reminding about the visit, collecting feedback
Promoter
Kremenchuk
10.2020 - 12.2020
- Distribution of leaflets with advertising
- Conducting various surveys and contests
- Informing potential customers about the benefits of the product
- Giving out various gifts or bonuses for purchases
- Participation in mass brand events
Education
J.D. - Operation of Aviation Electrified Complexes
Flight College of Kharkiv National University of Internal Affairs
Kharkiv 09.2016 - 06.2020
Electric power engineering - Electrical Engineering And Electromechanics
Flight College of Kharkiv National University of Internal Affairs
09.2020 - 06.2023
High School Diploma -
Technical University of Kosice
Kosice, Slovakia 09.2022 - 05.2023
Skills
- Communication & Customer Service
- Word
- PowerPoint
- Excel
- Team player
- Easy-learner
- Professional Appearance
- Physically fit
- Ability to multi task
- Attention to details
- Organizational Abilities
Custom
Bachelor's diploma Honors Degree, 7
Languages
English
Intermediate
Ukrainian
Native
Russian
Advanced
Slovakia
Upper intermediate
Certification
1. has successfully completed the Graphic Design Course
2. Certificate of Skydiving Achievement
Timeline
Assistant sales manager
MobileCare
09.2023 - 11.2024
Receptionist
MobileCare
02.2023 - 09.2023
Warehouse Manager
GymBeam
12.2022 - 03.2023
High School Diploma -
Technical University of Kosice
09.2022 - 05.2023
Operator
Call center
01.2022 - 02.2022
Promoter
10.2020 - 12.2020
Electric power engineering - Electrical Engineering And Electromechanics
Flight College of Kharkiv National University of Internal Affairs
09.2020 - 06.2023
J.D. - Operation of Aviation Electrified Complexes
Flight College of Kharkiv National University of Internal Affairs
09.2016 - 06.2020
1. has successfully completed the Graphic Design Course
2. Certificate of Skydiving Achievement