Katelynn Byrne
Wicklow
Summary
Versatile team member with a proven ability to train new staff. Skilled in documentation, time management, and maintaining high operational standards while remaining calm under pressure. Experience in waitressing, bartending, and reception in a hotel.
Overview
3
3
years of professional experience
Work History
Versatile Team Member
The Glendalough Hotel
Wicklow, Ireland
06.2022 - Current
- Assisted in training new staff on restaurant procedures and standards.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Managed front desk operations and greeted visitors warmly.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
- Took and processed food and drink orders accurately and efficiently.
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Managed check-in and check-out processes for hotel guests.
- Checked in guests using computerized reservation systems, collected payments and verified credit cards.
- Cleaned and sanitized guest rooms following hotel standards.
- Completed daily list of rooms to turnover between guests, consistently meeting deadlines and completing thorough work.
Education
QQI Level 5 - Early Learning And Child Care
Sallynoggin College of Further Education
Dublin, Ireland05-2026
Skills
- Time management
- Documentation and reporting
- Team building
- Staying calm under pressure
- Meticulous and organized
- Communication skills
- Training and mentoring
- Early childhood education
References
References available upon request.
Timeline
Versatile Team Member
The Glendalough Hotel
06.2022 - Current
QQI Level 5 - Early Learning And Child Care
Sallynoggin College of Further Education