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Katelyn Matthews
Ballyshannon Co.Donegal
Summary
Dedicated professional with extensive experience in team operations and customer service. Proven ability to multitask and optimize workflows, enhancing collaboration and achieving objectives. Strong communication skills and a reliable work ethic contribute to increased productivity and a positive work environment.
Overview
4
4
years of professional experience
Work History
KFC Team Member
KFC
Bundoran, Co Donegal, Ireland
2023.07 - Current
- Facilitated customer satisfaction through attentive service.
- Assisted guests by taking orders and providing tailored recommendations based on preferences.
- Responded promptly to customer complaints regarding food or service to enhance overall satisfaction.
- Processed cash and card payments, providing the correct change.
- Completed opening, closing, and shift change tasks in full to promote store efficiency.
Overall assistant
Dorrian's Pharmacy
Ballyshannon, Co Donegal , Ireland
2022.06 - 2023.07
- Supported preparation of prescriptions for customers.
- Restocked shelves during shifts to ensure product availability.
- Assisted customers with inquiries and directed complex issues to management.
Transition Year Work Experience
Credit Union
Ballyshannon, Co Donegal , Ireland
2023.04 - 2023.04
Education
Bachelor Honours in Law and Business Level 8
ATU Sligo
Sligo, SO 2025 - Current
Colaiste Cholmcille
Ballyshannon 2019 - 2025
Skills
- Customer satisfaction
- Order processing
- Cash handling
- Shift management
- Working in a team
Interests
Timeline
KFC Team Member
KFC
2023.07 - Current
Transition Year Work Experience
Credit Union
2023.04 - 2023.04
Overall assistant
Dorrian's Pharmacy
2022.06 - 2023.07
Bachelor Honours in Law and Business Level 8
ATU Sligo
2025 - Current
Colaiste Cholmcille
2019 - 2025