Katelyn Hession
Galway,
Summary
Experienced Front of House Associate with a comprehensive background in various roles within the hospitality industry, including server, host, food and drink runner, and bartender. Recognized for a strong ability to foster a positive atmosphere for both guests and team members. A quick learner who thrives in dynamic environments, consistently delivering high-quality service that enhances customer satisfaction.
Overview
3
3
years of professional experience
Work History
Waitress & Bartender
The Red Gap Bar & Restaurant
Galway
06.2023 - Current
- Served guests for breakfast, lunch and dinner shifts, as well as private parties and catering events in a popular fine dining restaurant
- Provided above average customer service while maintaining a positive attitude and friendliness with customers
- Experienced in seating guests, taking orders and serving guests with food and drinks accurately and efficiently
- Handle guest complaints and make sure they are resolved satisfactorily
- Knowledgeable about drinks available in the bar, and able to provide recommendations based on customers' preferences.
- Successfully trained and educated new servers and bar staff
Shop Assistant
Supervalu
Galway
01.2022 - 05.2023
- Provided excellent customer service by addressing and resolving customer complaints.
- Greeted customers and provided assistance with product selection.
- Maintained ideal stock levels of work supplies for shop needs.
- Computed purchases and received and processed cash or credit payment.
- Collaborated with team members to meet sales targets.
- Kept supplies and stores organized.
Education
Bachelor of Veterinary Medicine
University College Dublin
Dublin, Ireland05-2028
High School Diploma -
Holy Rosary College
Galway, Ireland06-2023
Skills
- Excellent teamwork capabilities
- Positive and proactive attitude
- Solid work ethic
Timeline
Waitress & Bartender
The Red Gap Bar & Restaurant
06.2023 - Current
Shop Assistant
Supervalu
01.2022 - 05.2023
Bachelor of Veterinary Medicine
University College Dublin
High School Diploma -
Holy Rosary College
Similar Profiles
Jacqueline HalouskaJacqueline Halouska
Food Server at Big Red Restaurant & Sports Bar/Big Red KenoFood Server at Big Red Restaurant & Sports Bar/Big Red Keno
Sajan SunarSajan Sunar
Tandoori Chef at RED CHILLIES RESTAURANT&BAR (NEPNZ LTD).Tandoori Chef at RED CHILLIES RESTAURANT&BAR (NEPNZ LTD).
Elle KlanderudElle Klanderud
Waitress at Red Ginger Chinese Restaurant & BarWaitress at Red Ginger Chinese Restaurant & Bar