Katelyn Carter
Dublin
Summary
Motivated and customer-oriented professional with a strong background in hospitality, administration, and customer service.
Skilled in creating positive customer experiences, managing inventory, and maintaining high standards of cleanliness and organization.
Excellent interpersonal communication, adaptability, and the ability to anticipate and respond to customer needs effectively.
Experienced in handling customer inquiries, resolving complaints, and working collaboratively to achieve team goals.
Committed to delivering exceptional service and contributing to the success of retail operations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Lounge Assistant
Croke park Aramark
Dublin
08.2024 - Current
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Set up tables for events such as business meetings or private parties in accordance with customer specifications.
- Informed guests of daily specials and promotions.
- Cleaned dishes after use according to sanitation guidelines.
- Provided excellent customer service by anticipating guest needs and responding quickly to requests.
Receptionist Administrator
Fitness Forte
Swords
02.2024 - 01.2025
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Managed office cleaning and sanitizing to comply with infection control protocols.
- Displayed professional standards at reception desk to impress visitors.
- Ensured that reception area is kept safe at all times by monitoring security cameras.
- Responded promptly to emails from customers and other departments within the organization.
- Resolved customer complaints or answered customers' questions.
Education
leaving certificate
St.Marys HFG
Glassnevin06-2026
Sport Leadership QQI Level 1
FYRC
Dublin08-2023
Skills
- Food and beverage sales
- Sanitation standards
- Espresso machine operation
- Supply restocking
- Register operation
- Customer service
- Store maintenance
- Leadership competency
- Interpersonal communication
Certification
- Sport Leadership, QQI Level 1
Accomplishments
- Erasmus (Solidarity against Hate )
- Honors Student
- Nominated for the Garda Dublin West Youth Award for volunteering in the community
Affiliations
Active member in my local Youth Club
References
References available upon request.
Timeline
Lounge Assistant
Croke park Aramark
08.2024 - Current
Receptionist Administrator
Fitness Forte
02.2024 - 01.2025
leaving certificate
St.Marys HFG
Sport Leadership QQI Level 1
FYRC
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