- Button Accordion - played mostly with ITFLO youth orchestra in concerts fundraising for many charities, travelling internationally to Italy/ France, won Gradam Ceol in Belfast 2020
Katelen Ryan
Limerick
Summary
Experienced Hospitality Lead with a strong background in sports catering and event coordination, currently leading the Aramark team at Thomond Park. Demonstrates exceptional customer service, team collaboration, and problem-solving skills, consistently achieving service time and quality targets. Proven track record in food safety and preparation, with a focus on maintaining clean and safe working environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospitality Lead
Aramark
Limerick
2024.06 - Current
- Hospitality Lead for Sports Catering Team- Aramark team based in Thomond Park catering to HPC UL
- Food preparation for Sports Catering Team.
- Worked daily with chefs and team nutritionists.
- Prepared and served breakfast and lunch 3-4 days a week.
- Maintained clean, safe working environments to eliminate accident risks.
- Achieved service time and quality targets.
- Engaged with customers to better understand needs and deliver excellent service.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships
- Also worked Thomond Park events- corporate and matchdays- Food Service/Corporate Bartending
Waitress
Andy's Gastropub
Nenagh Tipperary
2024.01 - 2024.06
- Part-Time waitress
Waitress / Bartending
O'Donovans Ballina
Ballina Tipperary
2021.06 - 2024.01
- Full-time gastro pub waitress/bartender.
- Delivered meals and beverages promptly, ensuring orders were correct and met customer satisfaction.
- Optimised customer experience, made great relations with restaurant regulars and newcomers alike
- Maintained safe hygiene and food handling standards
- Assisted with opening and closing duties, including cleaning tasks, and preparing the dining area for service.
Housekeeper / Waitress
Coolbawn Quay
Tipperary
2018.05 - 2020.12
- Seasonal Worker for wedding-based Marina Village
- Housekeeping for full Marina Village,Restaurant, Customer and Fishing facilities, Breakfast Waitress, Guest Greeting, Wedding Service
Skills
- Customer service
- Team collaboration
- Event coordination
- Food safety - HACCP
- Food preparation
- Relationship building
- Problem-solving
- Communication skills
Certification
- HACCP level 2 certified
Interests
Timeline
Hospitality Lead
Aramark
2024.06 - Current
Waitress
Andy's Gastropub
2024.01 - 2024.06
Waitress / Bartending
O'Donovans Ballina
2021.06 - 2024.01
Housekeeper / Waitress
Coolbawn Quay
2018.05 - 2020.12