Music
Kate O’ Neill
Food And Beverage Assistant
Limerick
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Accomplished and determined, provides excellent customer experience.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Food and Beverage Assistant
Kilmurry Lodge Hotel
Limerick
03.2022 - 05.2023
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained stock levels of cups, lids, straws, and condiments throughout shift.
- Trained new staff members on company policies and procedures.
- Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Greeted and seated guests to provide friendly and welcoming experience.
- Opened, poured and served hot and cold beverages to customers to complement food and dining experience.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
- Provided guests with information about menu items, specials and promotions to provide quality service.
- Cleaned and maintained work areas, equipment and utensils.
- Used communication and interpersonal skills to promote high levels of customers service and care.
Education
Castletroy College
Castletroy 09.2018 - Current
Skills
Organisation and Time Management
Active Listening
Software Proficiency
Problem-Solving
Communication and interpersonal skills
Teamwork
Multitasking Abilities
Reliable and adaptable
Guest relations
Food service and barista skills
Accomplishments
- First aid
- Completed and Passed Driver Theory Test in 2022
- Completed all Driving Lessons in 2023
- Certified Manual Handling
- Certified Fire Safety
Interests
Gym
Hanging out with friends and family
Travelling
Timeline
Food and Beverage Assistant
Kilmurry Lodge Hotel
03.2022 - 05.2023
Castletroy College
09.2018 - Current