Kate McLelland
Manchester
Summary
Experienced manager with over ten years in e-commerce and private sectors, recognised for driving growth and leading effective teams. Proven track record in executing complex projects that deliver significant business results through strategic planning and problem-solving. Strong communication and decision-making skills which enhance team performance and operational efficiency. Dedicated to creating collaborative environments that support team success and organisational advancement.
Overview
14
14
years of professional experience
9
9
years of post-secondary education
Work history
Amazon Team Lead & Manager | UK SAS
Amazon UK
Manchester, Hanover Building, M4
2022.08 - 2025.12
- Led management of 8 strategic marketplace consultants overseeing 90 seller accounts worth over £100 million in revenue, managing escalations, business growth and ROI.
- Responsible for full team performance, seller satisfaction and retention across the UK programme.
- Spearheaded execution of largest UK SAS Third Party Sellers Amazon Connect Conference, engaging over 150 sellers and 300 participants while achieving 97% satisfaction and remaining 45% under budget.
- Managed comprehensive £200K commercial budget covering PR, legal partnerships, marketing content, and event logistics to optimise ROI.
- Directed EU projects with multiple stakeholders and a team of 9, delivering impactful results for UK 3P Events and EU Scorecard.
- Developed and sponsored UK 3P Lead events across six teams, managing budgets exceeding £100K.
- Received UK SAS ‘Big Shot of the Quarter’ award for outstanding leadership and effective account management.
Senior Marketplace Consultant | UK SAS
Amazon UK
Manchester, Hanover Building, M4
2021.08 - 2022.07
- Managed diverse portfolio of 12 Sellers across multiple categories, driving total sales of over £50 million in twelve months, ensuring consistent growth and top ranking in UK SAS program.
- Enhanced client understanding of market trends, leading to informed decision making, facilitating successful and mutually beneficial outcomes.
- Instrumental in driving businesses and brands forward, dealing with high value escalations, working with stakeholders to unblock issues.
- EU Owner for Brand Owner Reporting across SAS, overseeing operations with £4.8 billion value and implementing strategic improvements to enhance brand potential and growth across UK marketplace.
- Organised “Manchester Virtual Lounge Events” as marketing lead, successfully engaging over 500 potential candidates while achieving 94% satisfaction rate (+20% vs plan).
Trading - Produce Buyer
Wm Morrisons Plc
Hilmore House, Gain Lane, Bradford
2019.04 - 2021.07
- Managed £70 million produce range, implementing strategies that optimised product assortment.
- Sourced and negotiated contracts with fresh produce suppliers for quality consistency and competitive pricing.
- Led cross-functional teams to launch innovative produce lines, achieving 15% sales increase.
- Implemented data-driven inventory management techniques, reducing stock outs and overstock by improving availability by 10%.
Wholesale - New Business Account Executive
Wm Morrisons Plc
Hilmore House, Gain Lane, Bradford
2017.08 - 2019.04
- Cultivated strong relationships with key wholesale clients exceeding £10 million, driving 30% growth in new account acquisitions within one year.
- Negotiated contracts and agreements with major international retailers, securing £5 million in additional annual revenue.
- Executed targeted sales campaigns and promotional activities, enhancing product visibility and increasing wholesale channel sales by 40%.
Graduate Scheme - Manufacturing
Wm Morrisons Plc
Hilmore House, Gain Lane, Bradford
2016.09 - 2017.12
- Spearheaded manufacturing graduate rotation programme across key production departments, acquiring expertise in quality control and process optimisation.
- Implemented continuous improvement initiatives using Lean and Six Sigma methodologies, reducing waste by 20% and enhancing efficiency by 15%.
- Collaborated with engineering and operations teams to resolve production bottlenecks, achieving 10% boost in overall equipment effectiveness (OEE).
- Conducted data analysis and reporting for production metrics to facilitate informed decision-making regarding key performance indicators (KPIs).
NHS Volunteer
Trafford General Hospital
Manchester
2011.09 - 2012.09
- Streamlined administrative processes in community centre to enhance operational efficiency.
- Organised patient records and appointments to ensure smooth reception operations.
- Provided companionship to patients through regular visits and meaningful conversations.
- Assisted with fundraising initiatives to bolster support for charitable causes.
Education
Master’s Degree MSc - Food, Consumer Marketing with Product Development
Sheffield Hallam University
2015.09 - 2016.08
Undergraduate Degree BSc (2:1) - Sports & Exercise Science
Sheffield Hallam University
2012.09 - 2015.05
4 A Levels - English, Physical Education, Sociology & General Studies
Urmston Grammar School
United Kingdom 2010.09 - 2012.08
11 GCSE’s - English, Maths & Science
Altrincham Grammar School for Girls
United Kingdom 2006.09 - 2010.08
Skills
- Project and operations management
- Business growth and customer experience
- Stakeholder and partnership management
- Negotiation and data-driven decision making
- Microsoft Office applications and Salesforce
- Basic SQL and Hubble
Websites
Certifications & Achievements
- Amazon AI Powered Tools Training Course - Amazon UK (2025)
- Amazon Coaching & Management Leadership Course - Amazon UK (2024)
- Leading with Purpose Training Certification - Wm Morrisons Plc (2020)
- Negotiation Training - Wm Morrisons Plc (2019)
- SBS Common Purpose Leadership award - Sheffield Hallam University (2016)
- Member of the Chartered Institute of Marketing - CIM (2016)
- University Course Representative - Sheffield Hallam University (2015)
- University Kit Officer - Sheffield Hallam University (2015)
Languages
English
Native
French
Beginner
Hobbies
Crossfit Competitor: ATHX (2024 & 2025), District L (2024 & 2025), Crossfest (2025) & Hyrox (2025),
Running: Manchester Half Marathon (2023, 2024) , Rough Runner & Tough Mudder Competitor (2022, 2023), Sale Harriers Running Club (2005-2016)
Swimming: Sheffield Hallam Swim Team (2012-2016)
USA Camp America Life Guard & Counsellor - New York (2014)
Timeline
Amazon Team Lead & Manager | UK SAS
Amazon UK
2022.08 - 2025.12
Senior Marketplace Consultant | UK SAS
Amazon UK
2021.08 - 2022.07
Trading - Produce Buyer
Wm Morrisons Plc
2019.04 - 2021.07
Wholesale - New Business Account Executive
Wm Morrisons Plc
2017.08 - 2019.04
Graduate Scheme - Manufacturing
Wm Morrisons Plc
2016.09 - 2017.12
Master’s Degree MSc - Food, Consumer Marketing with Product Development
Sheffield Hallam University
2015.09 - 2016.08
Undergraduate Degree BSc (2:1) - Sports & Exercise Science
Sheffield Hallam University
2012.09 - 2015.05
NHS Volunteer
Trafford General Hospital
2011.09 - 2012.09
4 A Levels - English, Physical Education, Sociology & General Studies
Urmston Grammar School
2010.09 - 2012.08
11 GCSE’s - English, Maths & Science
Altrincham Grammar School for Girls
2006.09 - 2010.08