Kate Malone
Killimer,Ireland
Summary
Dedicated professional with a strong foundation in customer service and communication skills. Demonstrates excellent attendance, timekeeping, and reliability, ensuring consistent performance under pressure. A fast learner with good organisational skills and attention to detail, committed to resolving customer disputes effectively. Eager to leverage a willingness to learn and team-player attitude in a dynamic work environment.
Overview
9
9
years of professional experience
2019
2019
years of post-secondary education
Work history
SHOP ASSISTANT
SUPERVALU
Kilrush, Clare
09.2024 - 07.2025
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Updated window displays regularly for fresh store appeal.
- Upheld company policies whilst dealing with returns and exchanges.
- Conducted price checks at request of customers for clear communication on cost.
- Demonstrated versatility by operating as a cashier, engaging in deli services, and performing as a butcher
- Built rapport with frequent shoppers to foster loyal customer base.
HORSE RIDING INSTRUCTOR
WEST CLARE EQUESTRIAN CENTRE
01.2021 - 01.2024
- Enhanced student's riding skills by providing expert training.
- Evaluated student's performance regularly for targeted improvement plans.
- Taught students horsemanship etiquette to maintain discipline during sessions.
- Fostered love for horse riding by engaging lessons.
- Coordinated horseback trail rides, creating a fun learning environment.
- Gave private lessons to dedicated learners, enhancing their skills greatly.
COUNTER SERVER
HENRY & ROSE FAST FOOD
NEWTOWN MOUNT KENNEDY
01.2020 - 01.2021
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils.
- Take food and drink orders and receive payment from customers.
- Clean, stock, and restock workstations and display cases.
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
STABLE HAND
WEST CLARE EQUESTRIAN CENTRE
01.2019 - 01.2020
- Taking care of horses, providing daily exercises for the horse, sticking to grooming and feeding routines.
- Cleaning stables, and ensuring the animals are kept in a clean, comfortable, and healthy area.
- Providing basic support and assistance to the trainers and in riding school classes
FERRY DECK HAND / SHOP ASSISTANT
THE SHANNON FERRY GROUP
KILLIMER
01.2017 - 01.2019
- The Ferry Deckhand is responsible for the safe loading and unloading of all vehicles and passengers aboard the ferry.
- Able to operate the fire hose, knowledge, and practice of safety procedures.
- Participate in passenger safety drills and emergency situations.
- Ensure accurate number count of boat passengers and vehicles.
- Ensure cleanliness and pleasant atmosphere of the boat by removing trash and debris from the deck - cleaning all public areas.
- Perform general domestic maintenance of the vessel, where needed aid on board engineer.
- Diplomatically handle customer queries or complaints - always be polite and maintain a professional manner.
Education
QQI LEVEL 5 - HORSEMANSHIP
GRENNAN COLLEGE
LEAVING CERTIFICATE - undefined
KILRUSH COMMUNITY SCHOOL
Skills
- Excellent attendance and time keeping
- Strong team-player
- Good organisational skills
- Willingness to learn
- Strong Communication Skills
- Customer Service Skills
- Cash Handling Skills
- Work well under pressure
- Good attention to detail / take pride in work
- Fast Learner
- Customer Disputes
- Reliable and Dependable
References
CAN BE PROVIDED ON REQUEST
Timeline
SHOP ASSISTANT
SUPERVALU
09.2024 - 07.2025
HORSE RIDING INSTRUCTOR
WEST CLARE EQUESTRIAN CENTRE
01.2021 - 01.2024
COUNTER SERVER
HENRY & ROSE FAST FOOD
01.2020 - 01.2021
STABLE HAND
WEST CLARE EQUESTRIAN CENTRE
01.2019 - 01.2020
FERRY DECK HAND / SHOP ASSISTANT
THE SHANNON FERRY GROUP
01.2017 - 01.2019
LEAVING CERTIFICATE - undefined
KILRUSH COMMUNITY SCHOOL
QQI LEVEL 5 - HORSEMANSHIP
GRENNAN COLLEGE
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