Kate Creek
Summary
Recent graduate with a solid foundation of knowledge in Digital Design gained through academic projects and internships. Hands-on experience has honed teamwork, problem-solving, and time management skills. Ready to start career journey and make meaningful contributions to the industry. Committed and driven to apply expertise and continue professional growth.
Overview
5
5
years of professional experience
Work History
UX/UI Designer
Park My Ride
12.2024 - Current
- Enhanced user experience by conducting thorough research and creating intuitive wireframes for digital products.
- Identified and addressed usability issues through heuristic evaluations, leading to product refinements that better served user needs.
- Designed engaging visuals optimized for various devices, enhancing overall user experience across platforms.
- Established style guides and pattern libraries to maintain consistency throughout product interfaces and branding materials.
- Worked closely with developers to ensure seamless integration of visual assets within codebases, maintaining design integrity throughout implementation stages.
- Collaborated with cross-functional teams to ensure cohesive design solutions aligned with business goals and user needs.
- Optimized web pages for accessibility, ensuring compliance with industry standards and improving usability for all users.
- Collaborated with teammates to deliver valuable features meeting business and customer needs.
- Worked closely with UX and product teams to define visual and functional requirements.
- Communicated with product managers and UX designers to translate project requirements and business objectives into polished user interfaces.
- Designed UIs within frontend web frameworks, exploiting associated templates and tools to shorten development times.
- Took and edited photographs to use in digital publications, websites and social media.
- Researched and proposed new solutions to make website more user-friendly.
- Designed elevated and brand-right creative to achieve marketing and merchant objectives.
Associate
LoveSac
07.2024 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
- Enhanced customer loyalty programs, analyzing customer feedback for continuous improvement.
- Enhanced brand visibility, orchestrating participation in industry events and conferences.
- Increased sales by customizing pitches to address specific client needs and concerns.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Performed cash, card, and check transactions to complete customer purchases.
Seasonal Travel Consultant
Vail Resorts Tahoe Location
10.2022 - 03.2023
- Answered questions about our three resorts in the Tahoe area; answered phone calls; used multiple booking software; transferred calls; set up travel packages that included lodging, equipment rentals, lessons, car rentals, tickets and passes; kept track of weather conditions and reports and road closures; occasionally assisted with distress calls for ski patrol; communicated guest needs to front desk and resort staff; processed refunds and cancellations; communicated policies of the resort; sent confirmation emails and quotes for packages;
Usher
Hale Center Theatre
06.2021 - 12.2022
- Seating and assisting patrons in any way, selling and filling concessions, cleaning and sanitizing the theatre after shows, answering any questions and handling concerns, providing a professional, happy and fun atmosphere that makes patrons feel comfortable and welcome
Front Desk Clerk
Best Western Mountain View Inn
08.2020 - 05.2021
- Assisted guests with any and all needs, checked guests in and out, made key cards, kept security, balanced books, handled cash and payments, kept guest records, financial records, incident records, housekeeping records, etc., basic mechanics work, kept coffee station stocked, sanitized and wiped down surfaces periodically, helped with housekeeping and cleaning, folding laundry, assisted with training new employees, handled any problems that arose with guests, the hotel property, etc., counting cash, kept note of repairs needed, supplies needed, etc
Bakery Clerk
Stokes Fresh Food Market
12.2019 - 05.2020
- Hand-made, baked, packaged, labeled, and sold all daily artisan sourdough bread and assisted in delicatessen baking and cooking of other bakery products
- Fulfilling orders and providing excellent customer service
Education
Certificate of Technical Studies - Digital Design
Mountainland Technical College
Lehi, UT11-2024
Hospitality & Tourism Management -
BYU-I
Rexburg, ID04.2022
High School -
Mountain Heights Academy
West Jordan, UT05.2019
Skills
- Storytelling
- Customer Service skills
- Friendly
- Social media skills
- Knowledgeable
- Creative
- Good listener
- Computer, Technology, and Math skills
- Photography
- Photo Editing skills
- Great with Teamwork and Individual work
- Adaptable
- Ability to lift and move heavy objects
- Ability to stand for long periods of time
- User research
- Visual design
- Design thinking
- Figma proficiency
- Adobe creative suite
- Prototyping
- Accessibility design
- Color theory
- User interface (UI) design
- Technical design
- User interface design
- Interface design
- Web design
- Interpersonal communication
- Creative and innovative
- Task prioritization
- Color palettes
- Teamwork and collaboration
- Problem-solving
- Time management
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
- Adaptability and flexibility
- Relationship building
- Team building
- Interpersonal skills
- Professionalism
- Continuous improvement
- Adaptability
- Graphic design
- Professional demeanor
Timeline
UX/UI Designer
Park My Ride
12.2024 - Current
Associate
LoveSac
07.2024 - Current
Seasonal Travel Consultant
Vail Resorts Tahoe Location
10.2022 - 03.2023
Usher
Hale Center Theatre
06.2021 - 12.2022
Front Desk Clerk
Best Western Mountain View Inn
08.2020 - 05.2021
Bakery Clerk
Stokes Fresh Food Market
12.2019 - 05.2020
Hospitality & Tourism Management -
BYU-I
Certificate of Technical Studies - Digital Design
Mountainland Technical College
High School -
Mountain Heights Academy
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