Kate Benson
Athlone
Summary
My name is Kate Benson, I am 22 years old and live in Ireland. I am currently in my fourth and final year of Criminology in University College Cork. I consider myself a dynamic professional with a proven track record in enhancing customer experience and sales efficiency at Tesco Douglas. Expert in payment transactions and adept at fostering positive relationships, demonstrating strong organizational abilities and effective time coordination. Excelled in multitasking across diverse roles, significantly contributing to team communication and operational improvements.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Assistant
Tesco Douglas
Cork
11.2024 - Current
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due in an accurate and efficient manner.
- Provided excellent customer service to clients in person and over the phone.
- Processed transactions quickly and accurately, maintaining a balanced cash drawer.
- Controlled stock replenishment based on inventory tracking insights.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Processed returns and exchanges in compliance with company guidelines.
- Assisted customers in locating products, providing detailed information and recommendations.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Cashier
Dunnes Stores
12.2022 - 12.2022
- Managed cash, credit, and debit card transactions, alongside gift cards, and cashback.
- Assisted customers by answering any questions they had, providing excellent customer service, and demonstrating communication skills.
- Demonstrated the ability to work efficiently in a fast-paced environment, multitasking, and prioritizing tasks.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered customers' questions and provided information on store procedures or policies.
Nightclub Rep
Zante Greece
06.2022 - 08.2022
- Increased nightclub attendance by promoting parties, events, and venue through targeted advertising.
- Created an enjoyable atmosphere for clients, established a positive reputation for the club, organized and promoted regular entertainment events, organized and distributed wristbands, and informed customers of special promotions in the club.
- Demonstrated good communication and people skills, my outgoing personality, experience in various methods of marketing and promotion, experience in handling money, and knowledge of supply and demand.
- Maintained positive working relationship with fellow staff and management.
- Answered event-related queries posed by existing and prospective customers.
Creche Carer
Day-care Creche
Athlone
06.2019 - 08.2019
- Developed patience, effective communication skills, and a positive attitude towards kids.
- Dedicated complete focus to ensuring the welfare and comfort of children.
- Oversaw mealtime operations, ensured safe play environments for children, and addressed their emotional needs.
- Refined supervisory, communication, and interpersonal expertise in dynamic environments.
- Used organization and time management skills to multitask and keep children on set schedules.
- Kept accurate records of attendance, meals served, nap times and other important information related to childcare.
- Communicated effectively with families on a regular basis regarding any changes in behavior or health issues, administering basic first aid when necessary, while notifying parents or guardians immediately.
- Developed positive relationships with parents through communication about their child's daily activities.
Sales Assistant
Dunnes Stores
01.2018 - 12.2018
- Successfully and efficiently completed the face-off, unpacking of products, checking of stock for expiry dates, setting up displays, and disposing of waste properly.
- Enhanced efficiency through multitasking, organizational skills, and time management.
- Assisted in greeting customers, addressing inquiries and delivering excellent customer service.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
- Adhered to all company policies and procedures regarding safety regulations, security measures, attendance policies.
- Maintained cleanliness of the sales floor area at all times.
Education
Bachelor's Degree - Criminology
University College Cork
Cork, T12 CY8201.2025
Leaving Cert -
Our Lady’s Bower
Athlone, Co. Westmeath01.2021
Skills
- Strong Organizational Abilities
- Effective Time Coordination
- Team-Based Communication
- Self-Sufficiency
- Payment Transactions Handling
- Effective Relationship Management
Accomplishments
- Most improved player Our Lady’s Bower basketball team 2018.
- Member/Leader of the school banking committee 2019.
- Received 540 points in the Leaving Cert.
- Received first class honors in my first year of college.
- Member/Outside Student of the very first Inside Out programme in Ireland.
- Achieved first class honors in exams during my Erasmus year of study in Malta.
References
Available upon request
Personal Information
Date of Birth: 12/13/02
Languages
English
First Language
Irish
Proficient (C2)
C2
French
Upper Intermediate (B2)
B2
Certification
- Recipient of first aid qualifications (2018)
Affiliations
- Passionate about fashion with a keen interest in ethical and sustainable practices that promote positive impacts on people and the planet. Enthusiastic about expressing creativity through embroidery, blending traditional craftsmanship with modern design. Outside of fashion and in my free time, I’m an avid basketball player, embracing teamwork, discipline, and a drive to continuously improve both on and off the court.
References
References available upon request.
Timeline
Sales Assistant
Tesco Douglas
11.2024 - Current
Cashier
Dunnes Stores
12.2022 - 12.2022
Nightclub Rep
Zante Greece
06.2022 - 08.2022
Creche Carer
Day-care Creche
06.2019 - 08.2019
Sales Assistant
Dunnes Stores
01.2018 - 12.2018
Bachelor's Degree - Criminology
University College Cork
Leaving Cert -
Our Lady’s Bower
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