Summary
Overview
Work History
Education
Skills
Languages
Languages
Timeline
Generic

Katalin Toth

Dublin

Summary

Dynamic Assistant Restaurant Manager with a proven track record at Hawksmoor Dublin, excelling in team leadership and customer service. Skilled in inventory management and staff training, I consistently enhance operational efficiency and elevate guest satisfaction. My analytical thinking and attention to detail drive successful restaurant operations in fast-paced environments.

Overview

15
15
years of professional experience

Work History

Assistant Restaurant Manager

Hawksmoor Dublin
Dublin
01.2024 - 06.2025
  • Managed daily restaurant operations, ensuring smooth service flow and high customer satisfaction.
  • Assisted in staff training, scheduling, and performance management.
  • Oversaw inventory and order placement, contributing to efficient stock control.
  • Addressed customer inquiries and resolved issues promptly and professionally.

Head Waiter

Hawksmoor Dublin
Dublin
04.2023 - 01.2024
  • Led a team of waiters, ensuring high standards of service and guest satisfaction.
  • Trained new team members on restaurant procedures and service protocols.
  • Managed table assignments and ensured efficient seating arrangements.

Waitress

Hawksmoor Seven Dials
London
06.2021 - 04.2023
  • Provided exceptional customer service in a high-volume restaurant setting.
  • Managed orders accurately and efficiently, ensuring timely delivery.
  • Maintained a clean and organized dining area.

Deli Assistant/Event Assistant

Meat N16
London
03.2020 - 05.2021
  • Assisted with deli operations, including food preparation and customer service.
  • Supported event coordination and execution.
  • Managed stock rotation and ensured product freshness.

Waitress

J-Sheekey
London
06.2019 - 02.2020
  • Delivered high-quality food and beverage service to patrons.
  • Maintained a professional and positive demeanor in a busy environment.
  • Communicated daily specials to customers.

Cocktail Waitress

Dirty Martini
London
06.2018 - 05.2019
  • Served a variety of cocktails.
  • Organized seating arrangements for larger parties as needed.
  • Maintained a clean, organized work area throughout the shift.
  • Provided excellent customer service in a fast-paced bar setting.

Team Leader

The Dickens Inn, The Merchant of Bishopsgate
London
11.2017 - 06.2018
  • Led a small team, overseeing daily tasks and ensuring operational efficiency.
  • Assisted in training new staff members.

Supervisor

Greggs Plc.
London
02.2015 - 11.2017
  • Supervised daily operations and managed a team of staff.
  • Responsible for cash handling, opening, and closing procedures.
  • Ensured customer service standards were met.

Team Member

McDonalds
London
11.2013 - 01.2015
  • Provided customer service, prepared food, and maintained cleanliness.
  • Worked effectively as part of a fast-paced team.

Software Support Assistant

Bma-informatika
Budapest
10.2012 - 10.2013
  • Provided technical support to software users.
  • Assisted with troubleshooting and problem resolution.

Call Center Helpdesk

Vodafone Hungary
Budapest
02.2010 - 09.2012
  • Provided customer support and resolved inquiries via phone.
  • Documented customer interactions and managed call logs.
  • Negotiated contract renewals and upsells, contributing to sustained revenue growth.
  • Established and maintained CRM databases, ensuring data accuracy and compliance.

Education

High School Diploma -

Arany Janos Gimnazium
Hungary
07-2003

Unfinished University Education -

ELTE
Budapest, Hungary

Skills

  • Attention to detail
  • Perfectionism
  • Analytical thinking
  • Problem-solving
  • Team Leadership
  • Restaurant Operations
  • Customer Service
  • Staff Training
  • Inventory Management
  • POS Systems
  • Shift management
  • Scheduling and labor control

Languages

  • Hungarian, Native Speaker
  • English, Intermediate

Languages

Hungarian
First Language
English
Intermediate (B1)
B1

Timeline

Assistant Restaurant Manager

Hawksmoor Dublin
01.2024 - 06.2025

Head Waiter

Hawksmoor Dublin
04.2023 - 01.2024

Waitress

Hawksmoor Seven Dials
06.2021 - 04.2023

Deli Assistant/Event Assistant

Meat N16
03.2020 - 05.2021

Waitress

J-Sheekey
06.2019 - 02.2020

Cocktail Waitress

Dirty Martini
06.2018 - 05.2019

Team Leader

The Dickens Inn, The Merchant of Bishopsgate
11.2017 - 06.2018

Supervisor

Greggs Plc.
02.2015 - 11.2017

Team Member

McDonalds
11.2013 - 01.2015

Software Support Assistant

Bma-informatika
10.2012 - 10.2013

Call Center Helpdesk

Vodafone Hungary
02.2010 - 09.2012

High School Diploma -

Arany Janos Gimnazium

Unfinished University Education -

ELTE

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Katalin Toth