Summary
Overview
Work history
Education
Skills
References
Certification
Timeline
Generic

KASHIF IMTIAZ

London,United Kingdom

Summary

Results-driven professional with expertise in strategic programme management, cross-functional team leadership, and strategic transformation. Demonstrates a proven ability to optimise processes and drive innovation across e-commerce operations, supply chain and logistics management, and airport and aviation operations. Skilled in stakeholder engagement, data analytics, and KPI management to deliver measurable outcomes that align with organisational goals. Committed to leveraging core competencies to lead impactful initiatives and foster operational excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work history

ICQA Operations Manager

Amazon UK Services Ltd
07.2022 - 04.2025


  • Led end-to-end program management for operational excellence initiatives, delivering £9.4M annual savings through systematic process optimization and robotic resource utilization
  • Spearheaded cross-functional process improvement program reducing kickouts by 31%, resulting in £5.6M annual savings and enhanced customer experience
  • Developed and executed comprehensive quality control programs, implementing SOX regulations and Lean Six Sigma methodologies
  • Established data-driven performance tracking systems, leading to improved operational efficiency and stakeholder reporting
  • Successfully managed multiple stakeholder relationships across various levels, ensuring alignment with organizational goals
  • Implemented innovative inventory management programs, achieving significant improvements in accuracy and efficiency
  • Designed and delivered technical training programs to enhance team capabilities and drive operational excellence

Regional Operations Manager

Halfords Plc
London, United Kingdom
03.2019 - 05.2022


  • Led strategic initiatives and program delivery across multiple locations, focusing on growth, efficiency, and digital transformation
  • Managed end-to-end e-commerce program launch, resulting in 26% revenue growth through enhanced online fulfilment capabilities
  • Led strategic program for £81M business acquisition, driving 35% revenue increase through careful planning and execution
  • Developed and implemented promotional strategies across 11 branches, ensuring consistent growth in sales performance
  • Established comprehensive KPI tracking and reporting systems for performance optimization
  • Led regional team of 11 Branch Managers and 35 Managers, driving consistent performance improvements
  • Implemented process automation initiatives improving efficiency across multiple sites
  • London, United Kingdom

Operations Manager

Kingfisher Group
London, United Kingdom
06.2016 - 02.2019


  • Managed strategic operations programs and led process improvement initiatives across multiple locations
  • Designed and executed category growth programs across multiple locations
  • Led promotional planning initiatives, directly contributing to sales target achievement
  • Implemented data-driven inventory management programs, optimising supply chain efficiency
  • Developed and motivated a team of 30 members while ensuring adherence to company policies
  • Enhanced customer experience & service delivery models, driving operational consistency
  • Led logistics and supply chain optimisation, improving on-time deliveries and inventory efficiency
  • London, United Kingdom

Business Manager

Hamad International Airport Project
Doha, Qatar
11.2011 - 04.2016


  • Led airport facilities programme managing £75M+ annual budget
  • Established PMO for infrastructure projects including mission-critical data centre
  • Implemented vendor management framework for 50+ service providers
  • Directed regulatory compliance and safety protocols, ensuring adherence to international aviation standards
  • Coordination with technical teams ensuring preventive and corrective maintenance is performed as per SLA's complying with permit requirement and safety procedures
  • Developed quality management system aligned with international standards
  • Conducting regular audits and performance reviews to ensure compliance and quality of services
  • Collaboration with multidisciplinary engineering teams to ensure project objectives are met on time and within budget
  • Doha, Qatar

Education

Masters in Business Administration (MBA) -

Anglia Ruskin University
United Kingdom

Post Graduate Diploma - Strategic Management and Leadership

London Business School
United Kingdom

Level 7 (Post Graduate) Diploma in Human Resources Management - undefined

Skills

  • Strategic Program Management
  • Cross-functional Team Leadership
  • Strategic Transformation
  • Stakeholder Engagement
  • Data Analytics & KPI Management
  • E-commerce Operations
  • Process Optimization & Innovation
  • Supply Chain & Logistics Management
  • Airport & Aviation Operations

References

References available upon request.

Certification

  • Quality Management Programme
  • Six Sigma Green Belt
  • Best Practices for Managing Supply Chain Risk (British Standard Institution Group)
  • The New international Standard for Business Continuity Management (British Standard Institution Group)
  • OSHAS 18001 Executive Overview (British Standard Institution Group)

Timeline

ICQA Operations Manager

Amazon UK Services Ltd
07.2022 - 04.2025

Regional Operations Manager

Halfords Plc
03.2019 - 05.2022

Operations Manager

Kingfisher Group
06.2016 - 02.2019

Business Manager

Hamad International Airport Project
11.2011 - 04.2016

Level 7 (Post Graduate) Diploma in Human Resources Management - undefined

Masters in Business Administration (MBA) -

Anglia Ruskin University

Post Graduate Diploma - Strategic Management and Leadership

London Business School

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KASHIF IMTIAZ