Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karolina Jozefczyk

Arklow

Summary

Experienced retail associate with over 15 years background in sales. Offering excellent customer service. Using my own initiative , hard working. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Team Leader

Tkmaxx
Arklow, Ireland
09.2007 - Current
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.
  • Maintained daily inventory to facilitate successful material distribution.
  • Coordinated team activities and delegated tasks to ensure efficient completion of projects.

Food Service Assistant

Brooklodge Hotel
Arklow, Ireland
06.2005 - 09.2007
  • Received food orders from individuals and explained offerings.
  • Kept customer and food preparation areas clean and well-organized.
  • Provided customer service by taking orders from customers and answering questions about menu items.

Housekeeping and Laundry Attendant

Arklow Bay Hotel
Arklow, Ireland
06.2005 - 01.2006
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Responded promptly to guest requests for additional supplies or services.

Education

2 Years College of Tourism Hotel Industry
Poland
06-2005

II LO in Dzierzoniow Secondary School
Poland
06-2003

Skills

  • Time management
  • Customer service
  • Client communication
  • Decision making
  • Client support

Languages

Polish
First Language
English
Proficient (C2)
C2

Timeline

Team Leader

Tkmaxx
09.2007 - Current

Food Service Assistant

Brooklodge Hotel
06.2005 - 09.2007

Housekeeping and Laundry Attendant

Arklow Bay Hotel
06.2005 - 01.2006

2 Years College of Tourism Hotel Industry

II LO in Dzierzoniow Secondary School
Karolina Jozefczyk