Karen Kelly
Social Care Worker
Ballymurtagh, Enniscorthy
Summary
Working remotely suits my lifestyle.
Having completed a degree during the pandemic, I have learned to be motivated and self disciplined to get the work done.
My last year in college and my final exams were also taken remotely, so I understand the importance of time management, self motivation and working under pressure.
My life experience as an employee and also being self employed has given me the understanding of the importance of working off my own initiative while also being a good team player.
My experience as a foster carer has taught me the importance of nurturing and maintaining good relationships with families I have come in contact with through the care system. It is through building these relationships that we can offer the most help and support. I have a warm and friendly personality and get on well with people in general. It is important to me that people feel at ease when in my company.
I also have a keen aptitude for researching, compiling information and completing applications for supports and resources that may be needed by individuals in varying circumstances.
Overview
35
35
years of professional experience
4
4
years of post-secondary education
Work History
Dairy Farm Partnership
Self Employed
09.1997 - Current
- Keeping Farm Accounts on year by year basis.
- Returning VAT3 quarterly.
- Paying bills/accounts.
- Dealing with other businesses in relation to everyday running of farm.
- Milking cows when needed.
- Having responsibility for rearing newborn calves, including feeding, medicating and weaning.
Foster Carer
Tusla
12.2017 - 07.2023
- Provided a loving safe home for children in state care in need of extensive support.
- Transported kids to mandated therapy, extracurricular activities and medical appointments.
- Supported education of children under care through consistent attendance to school and attentiveness to homework assignments.
- Improved children's health by preparing healthy meals and snacks.
- Assisted children through recovery from difficult home situations.
- Built solid and trusting rapport with children and their families, fostering trust and communication.
- Maintained strict confidentiality at all times with understanding of GDPR and highly sensitive environment in which I worked.
Bank Employee
Bank Of Ireland
05.1989 - 12.2005
- Balanced teller drawers and ATM cash.
- Provided advice on different bank products and financial options.
- Evaluated client financial positions and identified most appropriate banking products.
- Opened, closed, and updated accounts for customers.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Collaborated with other departments to confirm compliance with banking procedures and regulations.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products, and services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Investigated customer inquiries and resolved discrepancies in helpful and timely manner.
- Handled various accounting transactions.
- Executed wire transfers, stop payments and account transfers.
- Wrote and distributed customer correspondence.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Assisted customers with banking needs and inquiries.
- Processed wide variety of retail banking transactions for personal and commercial customers.
- Maintained friendly and professional customer interactions.
- Processed applications for new accounts.
- Maintained strict confidentiality and operated under GDPR guidelines.
Education
Bachelor of Arts - Applied Social Studies (Professional Social Care)
Carlow IT
Wexford Campus 09.2017 - 05.2021
Level 5 Certificate - L5 Children With Additional Needs
WWETB
Gorey, Co Wexford 01.2014 - 04.2014
Skills
Excellent communicator
undefinedTimeline
Foster Carer
Tusla
12.2017 - 07.2023
Bachelor of Arts - Applied Social Studies (Professional Social Care)
Carlow IT
09.2017 - 05.2021
Level 5 Certificate - L5 Children With Additional Needs
WWETB
01.2014 - 04.2014
Dairy Farm Partnership
Self Employed
09.1997 - Current
Bank Employee
Bank Of Ireland
05.1989 - 12.2005
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