SAP
Kamini Mehta
Office Manager/ Administrator/ Sales Support Coordinator
Bristol
Summary
Efficient Sales support Coordinator and office Manager trained in receiving and processing incoming customer inquiries. Vetted contacts for potential sales opportunities and effectively used SAP software. Helped sales personnel spot and understand trends by tracking, modeling and reported on market and customer data. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
19
19
years of professional experience
5
5
Languages
Work History
Sales Support Coordinator
GEA Farm Technologies
11.2023 - Current
- Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing timely solutions.
- Boosted sales productivity by streamlining sales support processes and implementing new tools.
- Updated internal databases with accurate customer contact information, ensuring effective communication channels were maintained throughout the sales process.
- Facilitated cross-functional collaboration among various departments to streamline workflows for greater operational efficiency within the organization.
- Improved overall efficiency of the sales department by organizing schedules, coordinating meetings, and maintaining accurate records.
- Developed strong relationships with clients through consistent communication and personalized service.
- Provided comprehensive training for new hires on company policies, procedures, and software systems to ensure seamless integration within the team.
- Managed complex sales transactions, ensuring accurate documentation and timely fulfillment of orders.
- Supported sales representatives in their efforts to meet or exceed individual targets by providing necessary resources and assistance.
- Collaborated with the sales team to develop customized proposals and product offerings for prospective clients.
- Monitored inventory levels closely to avoid stockouts while minimizing carrying costs associated with excess inventory.
- Contributed to business growth by identifying upselling opportunities during client interactions and sharing relevant information with the sales team.
- Increased account retention by proactively identifying areas for improvement and recommending effective strategies.
- Expedited order processing timeframes by liaising between internal departments such as shipping, finance, and production teams.
- Developed and maintained relationships with key accounts and existing customers.
- Documented customer complaints and completed corrective action requests.
- Researched and analyzed customer feedback to identify areas for improvement and growth opportunities.
- Assisted customers with sales needs such as inventory and shipping questions.
Office Administrator
Cedar Care Homes
05.2021 - 11.2023
- Streamlined office processes by implementing efficient organizational systems and digital tools.
- Managed travel arrangements for executives or visiting clients to ensure seamless logistics coordination during business trips.
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Championed corporate social responsibility initiatives within the organization through volunteerism promotion or fundraising campaigns.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
Office Administrator
Lysa Priya Fine Arts , Germany
11.2018 - 04.2021
- Assisted in event planning efforts for company gatherings, conferences, or workshops to enhance employee engagement and networking opportunities.
- Supported departmental goals with the coordination of inter-departmental meetings and collaborative initiatives.
- Safeguarded company information by maintaining strict confidentiality protocols and ensuring secure document storage practices.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Championed corporate social responsibility initiatives within the organization through volunteerism promotion or fundraising campaigns.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Improved workplace efficiency with the regular maintenance of office equipment and proactive troubleshooting of technical issues.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Organized, facilitated and participated in community service efforts.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
HR Assistant
V Shine
01.2010 - 01.2014
- Maintained compliance with labor laws by conducting thorough audits of HR practices and policies.
- Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
- Established strong relationships with external vendors related to benefits administration or other HR services.
- Enhanced communication within the organization by managing internal newsletters and announcements.
- Developed training materials to facilitate consistent onboarding experiences for new hires across departments.
- Organized company-wide events to foster a positive work culture and enhance employee engagement.
- Promoted workplace diversity through collaborative initiatives with hiring managers to attract diverse talent pools during recruitment campaigns.
- Assisted in creating competitive compensation packages, researching industry benchmarks, and analyzing internal data to inform decisions.
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
- Coordinated performance management processes, assisting managers in setting clear objectives for their teams and individuals alike.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Coordinated and set up meeting materials, presentations and audiovisual systems.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Choreographer
I Dance Bollywood
06.2005 - 01.2014
- Delivered engaging presentations at industry conferences or workshops, sharing expertise on various topics related to choreography and performance artistry.
- Developed strong relationships with key stakeholders, including venue managers and production staff, ensuring seamless show execution.
- Evaluated dancer auditions, selecting the most talented individuals for specific roles in productions.
- Connected with local schools and community organizations to offer educational outreach programs related to dance performance and appreciation.
- Adapted choreography as needed based on performer abilities or technical limitations of venues.
- Implemented creative movement workshops, fostering an environment of collaboration and exploration among performers.
- Secured funding for productions by successfully pitching ideas to potential sponsors or grant providers.
- Boosted ticket sales through effective marketing initiatives such as social media promotion, press releases, and community engagement events.
- Streamlined rehearsal processes through clear communication of expectations and efficient time management strategies.
- Enhanced performance quality by developing innovative choreography for various dance productions.
- Increased audience engagement by incorporating interactive elements into live performances.
- Established comprehensive warm-up routines to reduce injury risk and promote dancer longevity.
- Fostered a positive team atmosphere by addressing conflicts constructively and promoting mutual respect among dancers.
- Managed exercise, conditioning and flexibility improvement programs.
- Helped students work on facial expressions to match dance moves.
- Choreographed performances for individuals and groups.
- Composed sequences of steps and moves for dancers.
- Discovered and utilized talents of team.
- Helped students understand rhythm, leaps, turns and posture.
- Developed new choreography for shows and organized rehearsals with team members.
- Implemented creative and challenging choreography to push students to next level.
- Established and enforced safety standards, promoting warm-up exercises and proper technique.
Education
Diploma in Fashion Designing - Fashion Design
IITC
Mumbai, India 04.2001 -
Bachelor's in Commerce And Economics - Accounting And Finance , Business Studies
Calrox Teacher's University
Ahmedabad, India 04.2001 -
Higher School Education Degree - Business Studies
Lala Lajpatrai Collège of Commerce And Economics
Mumbai, India 04.2001 -
Secondary School - School
Modern High School
Mumbai, India 04.2001 -
Skills
Scheduling
Complaint resolution
Business Development
Customer Relationship Management
Multitasking
Excellent Communication
Active Listening
Teamwork and Collaboration
Attention to Detail
Sales Support
Self Motivation
Organizational Skills
Problem-solving abilities
Software
Microsoft
Data Entry
Fashion Designing
Interests
Dance fitness
Swimming
Reading
Timeline
Sales Support Coordinator
GEA Farm Technologies
11.2023 - Current
Office Administrator
Cedar Care Homes
05.2021 - 11.2023
Office Administrator
Lysa Priya Fine Arts , Germany
11.2018 - 04.2021
HR Assistant
V Shine
01.2010 - 01.2014
Choreographer
I Dance Bollywood
06.2005 - 01.2014
Diploma in Fashion Designing - Fashion Design
IITC
04.2001 -
Bachelor's in Commerce And Economics - Accounting And Finance , Business Studies
Calrox Teacher's University
04.2001 -
Higher School Education Degree - Business Studies
Lala Lajpatrai Collège of Commerce And Economics
04.2001 -
Secondary School - School
Modern High School
04.2001 -