KAMILLA MUGANLINSKAYA
Newbridge
Summary
Strategic and results-oriented business professional with over 15 years of comprehensive leadership experience across all areas of business management, marketing, and food safety within the food and beverage industry. Proven success in leading large-scale operations, driving business growth, and enhancing brand presence through innovative marketing strategies, and targeted business development initiatives. Skilled in financial planning, supply chain optimization, and cross-functional team leadership, with deep expertise in regulatory compliance and food safety standards (HACCP, ISO). Adept at identifying market opportunities, expanding into new territories, and forging high-value partnerships that drive long-term profitability. Recognized for cultivating performance-driven cultures, streamlining operations, and delivering sustainable results through strategic vision, and operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
CÀSÀ Culinary Arts Center of Azerbaijan
02.2020 - 12.2024
- Created and implemented the business plan, including marketing and student recruitment strategies
- Oversaw and managed all business operations of the company.
- Managed all departments, including Finance, Marketing, HR, Culinary School, Procurement, and Restaurant.
- Secured various international accreditations and certifications for the company.
- Assigned performance goals and tasks to management staff and ensured timely completion.
- Developed and implemented growth strategies.
- Managed budgets and monitored expenses.
- Developed, implemented, and maintained budgetary and resource allocation plans.
- Evaluated and improved operational and financial performance, including sales forecasting.
- Approving the hiring of the new staff members
- Analysed accounting and financial data and reports (P&L, Cash Flow, Inventory, etc.).
- Researched and identified growth opportunities.
- Generated new revenue from existing streams and identified new business opportunities.
- Developed strategic plans to optimize productivity.
- Reviewed and improved organizational effectiveness by streamlining processes, supervising employees, fostering a high-motivation work environment, and implementing innovative changes.
- Ensured adherence to company standards for excellence and quality.
- Pursued expansion and growth opportunities by developing new business relationships.
- Trained high-performing employees to achieve targets in sales, profitability, and market share.
- Negotiated with potential business partners and individual clients.
- Created new educational programs based on partner requests.
- Recruited local and international students through open house events, presentations, and one-on-one meetings.
- Maintained project timelines to ensure tasks were completed efficiently and effectively.
- Approved school programs and restaurant-related costs.
- Delegated responsibilities to departmental management staff and enforced all policies, procedures, standards, specifications, guidelines, training programs, and company cultural values.
- Resolved internal staff conflicts in a timely and mutually beneficial manner.
- Represented the company at international and local exhibitions and fairs.
- Position: Food safety auditor (Alongside the main role)
- The CÀSÀ offers services to companies for food safety audits and sanitation standards in kitchens and other premises. Based on requests from companies, conduct these audits according to the Food Safety Management System (FSMS).
Director
Papa John’s Azerbaijan
02.2012 - 01.2020
- Alongside the main role, temporarily fulfilled the duties of the Quality Control Center Manager for 8 months, overseeing dough production and managing distribution to PJ stores
- Directed and controlled operational activities for the QCC and Stores
- Managed all departments of the company, including Finance, Marketing, HR, Procurement, and QCC
- Identified opportunities to streamline business processes and systems
- Oversaw all aspects of day-to-day team management
- Researched and implemented opportunities for cost savings across the business
- Minimized operational expenditures wherever possible
- Developed and launched new operational units
- Approved layouts and plans for new store openings
- Obtained necessary permits from relevant government departments for newly opened units
- Ensured successful completion of required quality audits by state authorities
- Authorized procurement of equipment and inventory for new stores and the QCC
- Prepared budgets, schedules, and financial/analytical reports as needed
- Managed team workloads to achieve goals and meet deadlines
- Collaborated with the QCC department to ensure efficient dough production and product quality
- Analysed accounting and financial reports, including P&L, food cost, and cash flow statements
- Provided training on quality standards and company procedures for new staff
- Conducted internal audits at the QCC and stores, as well as external audits for food suppliers
- Managed the Quality Control Centre’s Product Knowledge Guide
- Oversaw import and logistics of essential products and ingredients for production and store operations
- Secured necessary permits and certificates from government authorities
- Supervised internal transfer of products and commodities, ensuring compliance with regulatory policies
- Ensured timely delivery of products and commodities
- Handled all operational aspects related to imported products, inventory, and equipment
QA & HSE Manager
Izmir Restaurants Group & Catering Service
01.2008 - 01.2012
- HACCP Team Leader, responsible for system compliance and oversight
- Prepared and implemented documentation for ISO 22000:2005 and ISO 9001:2008 certifications
- Ensured full compliance with HACCP system and ISO 22000:2005 requirements
- Conducted internal audits and external audits for suppliers
- Monitored hygiene and sanitation compliance in the workplace
- Conducted Quality Assurance audits for restaurant and catering facilities
- Ensured implementation of and adherence to HSE policies and guidelines
- Provided Health and Safety training to staff
- Conducted risk assessments and ensured proper use of PPE before job execution
- Supported management in executing safety plans and programs
- Passed required quality audits conducted by state authorities
- Supervised employee training and mandatory medical examinations
- Ensured adherence to environmental procedures and sustainability policies
- Identified non-conformities through audits and inspections
- Negotiated with local and international companies for catering service contracts
- Prepared and finalized service contracts
- Created documentation for tenders and proposals
- Maintained strong communication and relationships with stakeholders, including internal departments, clients, government institutions, media, and associations
- Submitted weekly and monthly performance and compliance reports to management
Education
Bachelor’s Degree - Commercial activity in commodity market and service area
Azerbaijan State Economic University
BakuTechnology of Bread, Confectionery and Pasta - Technologist
Institute of Professional education, Moscow
MoscowSkills
- Project management and operational efficiency
- Budgeting and cost control
- Quality assurance and compliance
- Team leadership and development
- Business development and marketing
- Sales forecasting and P&L oversight
- Strategic planning and operations
- Food safety compliance
- Internal and external auditing
- HACCP and ISO standards implementation
- Staff management
- Employee training
- Operational management
- Market research
- Performance evaluation
Training
- ISO 22000:2018 LEAD AUDITOR (FSMS) IRCA CERTIFIED (TUV NORD)
- ISO 21001:2018 Management system for educational organization
- Food Science – Career Education courses
- ISO 22000:2005. Implementation and Improvement of the FSMS in Catering Companies
- International Standards on Project Management, AzPMA
- HACCP. Food Safety Management System
- Internal audit. Implementing HACCP in restaurant and Catering Business
- ISO OHSAS 18001:2007. Occupation Health and Safety Management System
- Introduction to Children First – eLearning programme from TUSLA Child and Family Agency
- Safety at work
- Practical Implementation of QMS according to the Requirements of ISO 9001:2008
- QCC Manager’s Calibration Session – Papa John’s Int
- Project & Business Management
- Leadership & Teamwork
Languages
- Russian
- Azerbaijani
- English
- Turkish
Occupation
- BUSINESS OPERATION & MANAGEMENT
- FINANCE
- SALES
- MARKETING
- FSMS AUDITS
- CERTIFICATION & ACCREDITATION
- FOOD PRODUCTION
- QUALITY CONTROL
- EDUCATION
- CULINARY ART
Accomplishments
Under my leadership, the company received the following awards,
- Papa John’s Best Small International Franchisee of the Year
- Best score in international QCC / Food safety
Certification
- ISO 22000:2018 Lead Auditor (FSMS) IRCA Certified (TÜV NORD)
- ISO 21001:2018 Management system for educational organization
- ISO 22000:2005. Implementation and Improvement of the FSMS in Catering Companies
- International Standards on Project Management
- HACCP / Food Safety Management System
- Implementing HACCP in restaurant and Catering Business
- IS OHSAS 18001:2007. Occupational Health and Safety Management System
- Safety at work
- QCC Manager’s Calibration Session – Papa John’s Int
- Project & Business Management
- Leadership & Teamwork
Languages
Russian
First Language
English
Advanced (C1)
C1
Azerbaijani
Proficient (C2)
C2
Turkish
Intermediate (B1)
B1
References
References available upon request.
Timeline
General Manager
CÀSÀ Culinary Arts Center of Azerbaijan
02.2020 - 12.2024
Director
Papa John’s Azerbaijan
02.2012 - 01.2020
QA & HSE Manager
Izmir Restaurants Group & Catering Service
01.2008 - 01.2012
Bachelor’s Degree - Commercial activity in commodity market and service area
Azerbaijan State Economic University
Technology of Bread, Confectionery and Pasta - Technologist
Institute of Professional education, Moscow
Similar Profiles
Anar VerdiyevAnar Verdiyev
Teacher at Azerbaijan State University of Culture and ArtsTeacher at Azerbaijan State University of Culture and Arts
Mercy ChallengerMercy Challenger
Boulangerie Diploma at Le Cordon Bleu Institute Of Culinary ArtsBoulangerie Diploma at Le Cordon Bleu Institute Of Culinary Arts
NAVTEJ SINGHNAVTEJ SINGH
Receptionist at Centennial Residence and Culinary Arts CentreReceptionist at Centennial Residence and Culinary Arts Centre
Sreelekshmy PMSreelekshmy PM
OET Interlocuter (Part-time) at Planet EDU Pvt LtdOET Interlocuter (Part-time) at Planet EDU Pvt Ltd
Anthony PiercyAnthony Piercy
Music Industry Content Creator at zone magazineMusic Industry Content Creator at zone magazine