Kalyan Badugu
Dublin
Summary
Results-driven professional with diverse experience in manufacturing engineering, customer service, and business analysis. Skilled in optimizing manufacturing processes, troubleshooting semiconductor equipment, and supporting business operations. Demonstrated expertise in healthcare, manufacturing, and technology, with a focus on improving productivity, streamlining processes, and ensuring quality compliance. Proven track record in cross-functional collaboration and knowledge transfer, showcasing strong leadership abilities. Experienced in performing repairs, installations, and troubleshooting. Committed to providing optimum service support and proficient in investigating and troubleshooting common problems.
Overview
7
7
years of professional experience
2
2
Certification
Work History
Field Service Engineer
Verax Limited
09.2023 - Current
- Managing the installation, modification, and upgraded assessments, conversion requirements, and regulatory compliance.
- Supported engineering teams with proactive equipment maintenance strategies using Lean principles, resulting in a 10% increase in process reliability.
- Collaborated with the tool conversion team to help with their tasks that Disassembling and reassembling complex machinery to repair or replace worn or malfunctioning components.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
Manufacturing Engineer
WEST PHARMACEUTICALS
11.2022 - 09.2023
- Coordinated the manufacturing processes of pharmaceutical products, ensuring compliance with Good Manufacturing Practices (GMP)
- Improved batch processing efficiency by optimizing equipment and processes, leading to a 20% reduction in production cycle time
- Led a cross-functional team to implement corrective and preventive actions (CAPA), reducing process deviations by 18%
- Tracked and analyzed production data using statistical methods, resulting in a 15% reduction in scrap and waste
- Supported troubleshooting and defect resolution activities, enhancing product quality and reducing rework rates by 10%
Manufacturing Quality Engineer
Jabil Inc.
10.2021 - 10.2022
- Led the assembly, installation, and testing of Amazon Cloud Servers, ensuring optimal performance and system reliability
- Trained new hires on best practices in server assembly and testing, improving team productivity by 25%
- Collaborated with cross-functional teams to address manufacturing defects using Six Sigma and Lean methodologies, resulting in a 30% reduction in defect rates
- Implemented and maintained traceability records in line with ISO 9001/13485, ensuring full compliance with quality standards
Customer Service Representative
St. James's Hospital
05.2020 - 09.2021
- Delivered exceptional customer service and health advice regarding COVID-19, ensuring hospital guidelines and preventive measures were adhered to
- Managed patient data in compliance with GDPR regulations, ensuring 100% data accuracy and security
- Coordinated with various department supervisors to streamline administrative tasks, improving hospital operations efficiency by 10%
- Assisted with daily reporting activities and maintained patient records, improving the accuracy of hospital data by 15%
Junior Business Analyst
Spruce Infotech
06.2018 - 06.2019
- Collaborated with managers and consultants to document business processes and ensure alignment with strategic goals
- Streamlined documentation procedures for manuals, policy documents, and periodicals, enhancing availability and reducing retrieval time by 20%
- Designed detailed software specifications, supporting the sales and accounts management teams in achieving a 15% improvement in client satisfaction
Education
Master - International Business Management
01.2020
Bachelor - Business Administration
01.2018
Skills
- Equipment Troubleshooting & Maintenance
- Manufacturing Process Optimization
- Statistical Analysis & Data Interpretation
- ERP & SAP Systems
- ISO & GMP Compliance
- Lean Manufacturing & Six Sigma
- Cross-functional Team Collaboration
- Time Management & Decision Making
- Microsoft Office (Word, Excel, PowerPoint)
- Testing and diagnostics
- Inventory management
Certification
- ISTQB Certified Manual Automation Testing
- Certified Scrum Product Owner CSPO
- Fine Arts Certifications Excellence
- Quality Systems ISO 9001 13485
- Environmental Management Systems ISO 14001
- ISO GMP Compliance
Core Competencies
Equipment Troubleshooting & Maintenance, Manufacturing Process Optimization, Statistical Analysis & Data Interpretation, ERP & SAP Systems, ISO & GMP Compliance, Lean Manufacturing & Six Sigma, Cross-functional Team Collaboration, Time Management & Decision Making, Microsoft Office (Word, Excel, PowerPoint)
Additional Accomplishments
- Led a team of three accountants to create comprehensive financial reports, contributing to accurate financial analysis and improved decision-making.
- Served as General Secretary of the Entrepreneur Club, coordinating inter-college competitions and fostering teamwork and leadership skills.
- Actively participated in industrial visits, gaining firsthand experience and insights into various industries.
- Awarded for excellence in photography at multiple events and received certifications in fine arts.
Hobbies
Photography,Gaming,Cooking,Motor sports, Travel.
Timeline
Field Service Engineer - Verax Limited
09.2023 - Current
Manufacturing Engineer - WEST PHARMACEUTICALS
11.2022 - 09.2023
Manufacturing Quality Engineer - Jabil Inc.
10.2021 - 10.2022
Customer Service Representative - St. James's Hospital
05.2020 - 09.2021
Junior Business Analyst - Spruce Infotech
06.2018 - 06.2019
Roots Business School - Bachelor, Business Administration
Griffith College - Master, International Business Management
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