Hi, I’m
KAIS AJILI
Dublin,Dublin
Summary
Trustworthy Night Shift Supervisor committed to delivering exceptional customer service and efficiently managing team of up to [Number]. Specialties include correctly calculating inventory, maintaining workplace cleanliness and fully functional working space for incoming shift.
Overview
2
years of professional experience
1
year of post-secondary education
1
Certification
Work history
Dublin City DormsDublin , Dublin
Night Shift Supervisor
01.2023 - Current
Job overview
- Prepared everything for following shift, including performing [Task] and [Task].
- Delegated tasks to team of [Number].
- Monitored guest activities to provide fruitful experience.
- Reported suspicious activities to authorities and security department.
- Maintained safe and secure environment by monitoring signs of disruptive behaviour.
- Formulated and submitted summary reports to management.
- Performed concise and accurate handovers to day manager at end of shift.
- Organised briefing for night shift staff to follow instructions.
- Led employees during night shifts to deliver outstanding customer service and comply with quality standards.
Four Court HostelDublin, Dublin
Accommodation Assistant
12.2021 - 06.2022
Job overview
- I worked as supervisor in homeless shelter .
- I was leading the team during night shifts .
- The main duties is to make sure the venue is alcohol and drug Free .
- checking residents in and out .
- I'm responsible for all the emails and the daily reports .
- Do all the computer jobs .
- I make sure all the staff and residents follow the building rules .
- Check out any residents who's adhere to the house rules .
- Make sure all resident are fineDuring the well being check Every 2 hours
- Issues solved.
- Try to deal with situations like if a resident have issues example (suicide Risk)
- Reported maintenance issues for prompt resolution.
- Followed COSHH and fire procedures to maintain hotel health and safety.
- Addressed guests' problems and fulfilled special requests.
- Welcomed guests, answered questions and anticipated service needs, maintaining excellent customer satisfaction.
- Vacuumed and dusted reception areas and walkways.
- Completed smooth housekeeping with exceptional planning and quality assurance.
- Resolved guest queries in line with service standards and protocols.
F.X BULL AND CASTLE Dublin, Dublin
Kitchen Assistant
08.2021 - 12.2021
Job overview
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
- Utilised storage effectively to keep kitchen equipment and supplies safely and clearly organised.
- Thoroughly cleaned kitchen utensils, cookware, glassware and serving dishes, maintaining faultless hygiene and presentation standards.
- Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
- Cleared tables to remove dirty utensils and leftover food items.
Education
University Fine Arts Tunisia Tunisia
Bachelor Of Literature from Fine Arts
06.2009 - 07.2010
Skills
- An Ambitious individual who enjoys taking responsibility I'm fluent Arabic language that's my first language I'm bachelor literature And now I'm looking for suitable position with a company where advancement is based on individual merit I'm good as using and repairing computers I'm not be very strong using excel but I can use Microsoft word very good internet researcher my English level is Fluent verbally and writing
- IT SKILLS
- Good Internet Researcher
- Upgrading pc's Laptops
- Repairing pc's Laptops
- Microsoft Office Expert
- First class customer service
- Spot checking
- Guest expectation management
- Basic Food Hygiene
Certification
Very high level of arabic language writing and speaking
Languages
English
Fluent
Arabic
Native
French
Elementary
Training Certificates
- Fire Safety
- Manual Handling
- Understanding Migrant Mental Health and Wellbeing.
- The Fundamentals of GDPR.
- Safeguarding adults at risk of abuse.
- Safe Talk (Suicide Awareness ) Asist.
- Opioid Crisis.
- National Health and Safety Function Occupational Safety and Health Risk Assessment Webinar.
- Introduction to Ethnic Equality Monitoring.
- Intercultural Awareness E Learning Programme.
- Food Safety HACCP Level 1.
- Dignity at Work (Revised 2022).
- Cyber Security Awareness.
- Coronavirus
- Child First
- AMRIC Hand Hygiene
- AMRIC Basics of Infection Prevention and Control
- AMRIC Aseptic Technique
Timeline
Night Shift Supervisor
Dublin City Dorms
01.2023 - Current
Accommodation Assistant
Four Court Hostel
12.2021 - 06.2022
Kitchen Assistant
F.X BULL AND CASTLE
08.2021 - 12.2021
University Fine Arts Tunisia
Bachelor Of Literature from Fine Arts
06.2009 - 07.2010
Similar Profiles
Gabrielle AdamsGabrielle Adams
Summer Swim Coach at Dublin Dolphins, City Of Dublin, OhioSummer Swim Coach at Dublin Dolphins, City Of Dublin, Ohio
Cian HallCian Hall
Property Manager at Hudson DormsProperty Manager at Hudson Dorms
Marquetta RozierMarquetta Rozier
Instructional Coach at Hillcrest Elementary School – Dublin City SchoolsInstructional Coach at Hillcrest Elementary School – Dublin City Schools
Bianca ClopotaruBianca Clopotaru
Optical assistant/Trainee Dispensing optician at Specsavers OpticiansOptical assistant/Trainee Dispensing optician at Specsavers Opticians
Leandro Guimaraes SilvaLeandro Guimaraes Silva
Conference and Banqueting Supervisor at Clontarf Castle HotelConference and Banqueting Supervisor at Clontarf Castle Hotel