JUSTINA OKOGIE
Tullamore
Summary
Helpful professional committed to making patients feel comfortable and secure. Proficient in cleaning and sanitizing patient rooms, documenting observations, and examining for symptoms. Compassionate approach to dealing with those under duress.
Overview
11
11
years of professional experience
10099
10099
years of post-secondary education
Work History
Health Care Assistant
Avista Supporting people with Disabilities
Limerick
12.2025 - Current
- Delivered person-centred care by ensuring dignity, respect, and individual preferences were upheld, with measurable outcomes documented and reviewed.
- Supported individuals in line with their age, gender, and personal identity, promoting appropriate social engagement, activities, and self-expression.
- Provided high-quality intimate and personal care in accordance with detailed care plans, maintaining the highest standards of safety, privacy, and comfort.
- Promoted independence, self-development, and individuality, empowering service users to achieve their personal goals and maximise daily living skills.
- Maintained accurate and up-to-date documentation, including Personal Plans, Care Plans, and behaviour support plans, ensuring regular review and effective communication with the multidisciplinary team.
Health Care Assistant
ACCESS NURSING
Limerick
01.2023 - Current
- Preparing meals and feeding patients
- Providing emotional support
- Maintaining cleanliness
- Patient care
Health Care Assistant
(Volunteer) AVISTA (Daughters of Charity Disability Support Service)
Limerick
05.2023 - 11.2023
- Washing patient in bed or in shower/ bathroom observing and reporting the patient skin condition to nurse in charge
- Assist with oral care
- Bed making and changing of bed linen.
- Assist with care of incontinent patient
- Dressing and grooming, Assist with mobility
- Serving and assisting during meal times
Accommodation Assistant
BUNRATTY CASTLE HOTEL, COUNTY CLARE
Bunrathy
01.2021 - 01.2022
- To clean guest bedrooms and bathrooms to the highest standards.
- Be friendly, courteous and professional at all times.
- Maintain a welcoming and professional atmosphere within the Hotel.
- Adhere to high service standards at all times.
- To arrange dirty linen for laundry and arrange clean linen.
Customer Service Representative
GLOBACOM
Abuja
01.2015 - 11.2020
- Respond promptly and efficiently to customer inquiries via online channels, including email, chat, and social media platforms.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Identify customer needs and provide appropriate solutions and information, ensuring that all interactions are recorded in the company's CRM system.
- Collaborate with team members and management to resolve complex issues, and improve overall customer satisfaction.
- Educate customers about products and services, keeping them informed about promotions, updates, and relevant news.
- Stay informed about industry trends, new technologies, and emerging customer service tools to improve service delivery.
Education
Data Analysis
Xellux Technology
OnlineNursing Studies QQI Level 5 -
Progressive College
Dublin IrelandMaster of Arts - Media Studies
Mary Immaculate College
Limerick IrelandBachelor of Science - Mass Communication
Tansian University
Anambra NigeriaDiploma in Mass Communication - Diploma in Mass Communication
Nasarawa State Polytechnic
Nasarawa NigeriaSkills
- Good communication skills
- Ability to use own initiative and work as part of team
- Emotional support
- Observing and reporting
- Administrative Skills
- Effective communication
- Problem-solving
- Responding to emergencies
- Verbal and written communication
- Calm under stress
- Time management abilities
- Personal care
Education and Training
other
Languages
English
First Language
Timeline
Health Care Assistant
Avista Supporting people with Disabilities
12.2025 - Current
Health Care Assistant
(Volunteer) AVISTA (Daughters of Charity Disability Support Service)
05.2023 - 11.2023
Health Care Assistant
ACCESS NURSING
01.2023 - Current
Accommodation Assistant
BUNRATTY CASTLE HOTEL, COUNTY CLARE
01.2021 - 01.2022
Customer Service Representative
GLOBACOM
01.2015 - 11.2020
Data Analysis
Xellux Technology
Nursing Studies QQI Level 5 -
Progressive College
Master of Arts - Media Studies
Mary Immaculate College
Bachelor of Science - Mass Communication
Tansian University
Diploma in Mass Communication - Diploma in Mass Communication
Nasarawa State Polytechnic