Justin Savage
Dublin,Leinster
Summary
Highly motivated Retail Manager Professional with a wealth of experience Commercial Strengths across Foods and Clothing combined with Analytical Thinking to maximise Profits and reduce Costs Passionate about Company Values and Vision Motivated and Leader of Teams Proven track record in Customer Service Proactive and Creative Problem Solver
Overview
37
37
years of professional experience
Work history
Retail Manager
Halfords
, Ireland
2013.11 - 2026.04
- Managed turnover from 1.7m to 3m across various grades
- Responsibility for Sales / Services Drivers Daily and Weekly Rota costings
- Stores Managed - Blanchardstown , Drogheda , Navan , Tallaght Coolock , Carrickmines , Liffey Valley
- Attained Area Store of Yr in Coolock Branch , Runner up Division
- Managed all teams to attain targets across business
- Motivating teams to provide best in class Customer Service ( Medallia Survey )
- Training teams to provide Technician Services and attain targets
- Responsible for HnS standards across store and fitting activities
- Delivering Co. Values in Halfords Family , Wow Customers , Better every day , Pride in expertise across all teams and all experience levels
Retail Manager
Marks & Spencer’s
, Ireland
2006.01 - 2013.09
- Managed Turnover from €6m to €14m in store sizes from 3000Sq ft. to 20,000Sq ft.
- Departments included full Clothing catalogue to complete Food Hall with Café
- Responsible for Teams in sizes ranging from 30 to 60 staff
- Managing Team responsible for Stock Management in Foods and Clothing
- Performance Indicators managed Sales , Costs , Standards , Service and People
- Cost Improvement Project managed with high success
- Responsibility for Fire Health and Safety in stores
- Company Compliance Audits delivering compliance in all company audits
Store Manager
Iceland Frozen Foods
, Ireland
1998.01 - 2006.01
- Turnover of €6m in store size of 3000Sq ft. in busy city centre environment
- Specialised Food Range managed across Chilled Ambient and Frozen
- Managed Team of 30 Staff including all HR procedures
- Responsible for all Stock Management Systems in Store
- Performance Indicators managed include Sales , Costs , Standards , Service , People
- Responsibility for day to day KPI’S
- Challenging Stock Loss store which I turned around
Store Manager
Outdoor Adventure Store
Dublin, Leinster
1989.01 - 1998.01
- Managed Turnover of €2m in store size of 1500Sq ft. in busy city centre environment
- Retailed Specialised Outdoor Clothing Range
- Sole Supplier of Scouting Equipment and Uniform for National Scout Organisation
- Managed Team of 10 Staff including all HR procedures
- Responsible for all Stock Management and Procurement Systems for Store
- Performance Indicators managed include Sales , Costs , Standards , Service and People
- Responsibility for day to day KPI’S
- Reported to Voluntary board of Management for Scout Association
- I introduced Specialist Range of Equipment for outdoor activities such as hill walking, rock climbing and water-sports
- I was responsible for sourcing suppliers, attending Trade Shows
Education
Leaving Certificate -
Synge St CBS
DublinMountain Leader Training -
Mountaineering Ireland
Skills
- Team Leadership
- Staff mentorship and training
- Performance monitoring
- Stock control systems
- Sales Leadership
References
Available upon request
Accomplishments
- MnS Delivering 100% Audit Scores for Fire Health Safety Qtr. 4 11/12 and 12/13
- Exceeding Stores KPI’s on 10/11 KPI’s for Costs , Standards , Service and People
- Exceeding Waste Recovery Targets and achieving Best in Ireland Division for 10/11
- Achieving 9x100% Mystery Service Scores in a row with Naas Simply Food Store , the first Simply Food Store in Marks and Spencer’s to achieve this title
- Iceland Designed Training Programme developed with Regional Head of Hr.
- Iceland Frozen Foods - Euro Changeover Project in 1999 managed with
- My Iceland store won the Companies Customer Service Champions Award on two occasions for the area
- Outdoor Adventure Store –The First Indoor ‘In Store Rock Climbing Wall in Ireland ‘and organised Press Coverage for launch of same.
Professional Development Courses
- Marks and Spencers Ireland Effective Decision Making Workshop Performance Management Course Communicating and Influencing Course Business and Leadership Course Fire Health & Safety Training Fire Safety Management
- Iceland Frozen Foods Ireland Interviewing Skills course HR Strategy course Disciplinary and Grievance Skills course
Timeline
Retail Manager
Halfords
2013.11 - 2026.04
Retail Manager
Marks & Spencer’s
2006.01 - 2013.09
Store Manager
Iceland Frozen Foods
1998.01 - 2006.01
Store Manager
Outdoor Adventure Store
1989.01 - 1998.01
Leaving Certificate -
Synge St CBS
Mountain Leader Training -
Mountaineering Ireland