Julio Bianchi
Dublin,Ireland
Summary
- Experienced quality and compliance professional with over 7 years in investigations, root cause analysis, audits, and process improvement in SOP-driven settings.
- Holds a BSc in Pharmaceutical Technology (First Class Honours) and training in EU GMP, GDP, ICH, and FDA regulations.
- Skilled in trend analysis, CAPA support, and KPI monitoring, driving cross-functional collaboration to uphold quality standards.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Quality Analyst
TikTok
Dublin, Ireland
2020.10 - 2024.04
- Conducted quality investigations and RCA on ~100 cases/week, ensuring SOP compliance and driving CAPA and process improvements.
- Analysed KPI trends and SOP adherence data to identify training needs and continuous improvement opportunities across outsourced teams.
- Created and optimised AI detection queries, reducing Average Handling Time (AHT) by 20%.
- Led calibration sessions with internal and external stakeholders, contributing to a quality improvement initiative that increased performance from 88% to over 95%.
Operations and Risk Analyst
Covalen (Facebook Vendor)
Dublin, Ireland
2019.02 - 2020.10
- Investigated 10+ high-risk cases daily, identifying deviations and conducting root cause analysis to drive continuous improvements to SOPs, reducing recurring errors by 10%
- Validated documentation (including legal requests), maintaining accuracy, traceability, and compliance
- Conducted audit and quality reviews (~10 cases/day), strengthening compliance, consistency, and standardisation
- Managed 50+ cases/day across 15+ workflows, delivering 98%+ quality accuracy and meeting SLA targets
Process and Compliance Analyst
Accenture (Google Vendor)
Dublin, Ireland
2017.05 - 2019.02
- Processed ~120 cases/day in SOP-controlled workflows, delivering >99% accuracy
- Developed, reviewed, and maintained SOPs, work instructions, and training materials to support standardisation and compliance
- Trained team members through structured shadowing and reverse shadowing sessions, improving team quality performance from 98%
Quality Assurance Assistant
Prolink Chemical Industry (Hospital - Grade Disinfectants)
, Brazil
2014.01 - 2014.12
- Performed in-process, final, and raw material QC testing across 5 product lines (pH, density, conductivity, titration)
- Monitored manufacturing processes to ensure strict compliance with SOPs, QMS requirements, and quality standards, enhancing product reliability
- Verified batch records, packaging, and weight/volume checks, ensuring traceability and data integrity (ALCOA+)
- Reviewed supplier documentation, material specifications, and quality records to ensure compliance, safeguarding product quality
- Supported investigations of manufacturing and quality issues by analysing deviations and production records, facilitating timely resolution
Education
Bachelor of Science - Pharmaceutical Technology
Technological University Dublin
Dublin, Ireland 2024.09 - 2025.08
Bachelor’s - Chemical Technology
São Paulo State University
Brazil 2009.01 - 2014.01
Skills
GMP and QMS Principles
SOPs and Documentation Control
Validation Protocols
CAPA management
Root Cause Analysis (RCA)
Risk Assessment
Data Integrity (ALCOA)
Audit readiness
Process improvement
Performance metrics
Cross-functional Collaboration
Certification
- Professional Academy Diploma in Supply Chain Management (Merit) - University College Dublin, Ireland, 2026
- SAP MM - LinkedIn Learning, 2026
- Six Sigma White Belt - Council for Six Sigma Certification, 2025
- SQL - Stanford Online edX, 2024
Languages
English
Fluent
Portuguese
Fluent
Italian
Advanced
Spanish
Intermediate
German
Beginner
Timeline
Bachelor of Science - Pharmaceutical Technology
Technological University Dublin
2024.09 - 2025.08
Quality Analyst
TikTok
2020.10 - 2024.04
Operations and Risk Analyst
Covalen (Facebook Vendor)
2019.02 - 2020.10
Process and Compliance Analyst
Accenture (Google Vendor)
2017.05 - 2019.02
Quality Assurance Assistant
Prolink Chemical Industry (Hospital - Grade Disinfectants)
2014.01 - 2014.12
Bachelor’s - Chemical Technology
São Paulo State University
2009.01 - 2014.01