JULIET CHINWENDU NNEBUE
DUBLIN
Summary
Proven in enhancing patient recovery at Caremark Homecare Service, I excel in empathetic care and maintaining client confidentiality. Leveraged document verification skills to uphold Eurofins Biomnis Laboratory's data integrity, showcasing my problem-solving abilities and dedication to teamwork. Achieved high patient satisfaction through compassionate support and efficient problem resolution.
Results-driven registration professional with robust background in administrative processes and client relations. Known for exceptional organizational skills, attention to detail, and ability to manage multiple tasks efficiently. Strong focus on team collaboration and adaptability, ensuring seamless operations and client satisfaction. Proven track record of delivering exceptional results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Sample Registration Officer
Eurofins Biomnis Laboratory
12.2024 - Current
- Updated patient contact information to support accurate electronic medical records.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Performed software updates, upgrades and data backups.
- Secured confidential patient information from unauthorized access.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Upheld SOP regulations and standards for protecting patient information.
- Catalogued patient data in clinical databases and registries according to regulatory practices.
- completed assigned work within deadlines and to company standards.
Care Assistant
Caremark Homecare Service
10.2024 - 01.2025
- Maintained clean and organized living spaces for patients, ensuring a comfortable and sanitary environment conducive to healing.
- Enhanced patient recovery by assisting with daily activities such as bathing, dressing, and grooming.
- Assisted patients with mobility, transferring them safely between beds, chairs, and wheelchairs as needed.
- Improved patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Managed time effectively while balancing multiple tasks simultaneously, ensuring all aspects of patient care were addressed promptly.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Medication reminders.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Keeping companionship
Sales Advisor
Marks and Spencer
10.2023 - 01.2024
- Assisted customers with after-sales support, resolving issues quickly and maintaining high satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Increased sales by offering advice on purchases and promoting additional products.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
Health Care Assistant
Olive Hospital Iba Lagos State
03.2021 - 06.2022
- Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
- Lifted patients using appropriate equipment in accordance with moving and handling policy.
- Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
- Observed patient skin conditions and reported findings to registered nurse.
- Improved patient satisfaction by providing compassionate and attentive care to individuals with various health conditions.
- Delivered high standard of holistic care to patients to promote equality and dignity.
- Supported patients'' physical therapy goals through guided exercises and range of motion activities. etc.
Education
QQI LEVEL 5 - HEALTHCARE ASSISTANT
DDLETB ADULT EDUCATION SERVICES DUNDRUM
DUBLIN IRELAND05-2025
Skills
- Empathy and compassionate care
- Client confidentiality
- Document verification
- Calm under stress
- Problem-solving
- Dedicated team player
- Respectful and compassionate
- Activities of daily living ADL support
Timeline
Sample Registration Officer
Eurofins Biomnis Laboratory
12.2024 - Current
Care Assistant
Caremark Homecare Service
10.2024 - 01.2025
Sales Advisor
Marks and Spencer
10.2023 - 01.2024
Health Care Assistant
Olive Hospital Iba Lagos State
03.2021 - 06.2022
QQI LEVEL 5 - HEALTHCARE ASSISTANT
DDLETB ADULT EDUCATION SERVICES DUNDRUM
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