Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Julian Luta

Darlington

Summary

Dynamic Dock Team Leader at Amazon with a proven track record in operational excellence and team development. Expert in problem-solving and communication, I drove a 40-hour efficiency gain through innovative process redesigns. Passionate about fostering a culture of engagement, I mentor emerging leaders to achieve peak performance in high-pressure environments.

Overview

10
10
years of professional experience

Work History

Dock Team Leader

Amazon MME1,
Darlington, UK
02.2025 - Current
  • Returned to the Dock leadership role with broadened experience and renewed focus on operational excellence, team development, and process innovation.
  • Introduced performance dashboards and real-time visibility tools to monitor key dock metrics and proactively address operational variances.
  • Mentored emerging team leaders and associates through structured development plans, fostering a resilient, high-performing team culture.
  • Drove continuous improvement by revisiting and enhancing SOPs, incorporating frontline feedback and operational data to refine processes.
  • Took a lead role in safety audits and compliance checks, ensuring PIT operations met the latest corporate safety and regulatory standards.
  • Supported large-scale peak planning, integrating volume forecasts with labor allocation to maintain dock fluidity under high-pressure conditions.

ISS Team Leader

Amazon MME1
02.2023 - 02.2025
  • Develop and implement problem-solving strategies to enhance efficiency, reduce errors, and improve overall departmental performance.
  • Collaborate cross-functionally with key stakeholders to identify root causes of reoccuring issues and implement sustainable solutions.
  • Train, mentor abd motivate the team members to foster a culture of continuous improvement and professional growth.
  • Monitor and analyze performance metrics to identify trends, address bottlenecks and drive process optimization.
  • Act as theprimary point of contact for escalated issues, providing expert guidance and ensuring customer satisfaction.

Area Manager (Temp)

Amazon MME1
09.2020 - 02.2023
  • Stepped up in Inbound team with 2 brand new leads in
    Dock department that I was managing focusing on their
    growth and development of their skills in order to deliver
    the expectations during peak time.
  • Directly managing up to 58 associates in 3 different
    departments(Dock , ISS and Receive) required planning of
    my time to make sure i am being equally present in all of
    them.
  • Planned and supported Inbound record of 1 million units
    processed in 24 hours for a building designed to process
    450,000 units/24 hrs.

Dock Team Leader

Amazon MME1
Darlington
02.2020 - 09.2020
  • Joined MME1 Inbound team in a new department-Dock
    being responsible for managing dock deliveries, safety of PIT
    drivers and OB requests for empty trailers.
  • Trained and developed critical skills AAs in dock- process
    guides, drivers, line loaders and problem solvers.
  • Redesigned and standardized dock 5S, sustained and
    implemented T-Rex cage for double stacked pallets.

Stow Team Leader

Amazon BRS1
Bristol
06.2019 - 02.2020
  • As a Stow Team leader I was responsible to set-up of the department and coaching 1 newly hired Stow lead making sure they adjust and succeed in their role
  • Ran a project to replace short carts to longer ones which helped to decrease the number of indirects in stow by 1 on each floor (40 hours saved in 24 hours running shifts)
  • Supporting Amazon in achieving safety, quality and productivity goals

Stow Team Leader

Amazon LTN4
Dunstable
06.2016 - 06.2019
  • Supporting Amazon in achieving safety, quality and productivity goals
  • Management of a floor flow for up to 65 associates during peak time
  • Coaching new starters and engaging lower performers to develop in their task
  • Part of stow team that increased average rates over peak time from an average 142UPH to 175UPH heavily influenced by daily coaching and training development
  • Supporting and training new graduate area managers/pathways operations managers to develop their process knowledge
  • Development of knowledge from ICQA base to understand how Cycle Counts and Simple Bin Counts establish quality assurance and how IRDR rates can affect customer experience

Team Lead Courier

DHL International
02.2015 - 09.2016
  • Experienced in customer service management including analytical reporting on daily performance
  • Direct management of 8 employees
  • Certified international specialist with DHL recognition

Education

High School Diploma - natural sciences, Mathematics, Languages (English), Literature, IT, Geography

Al I Cuza
Iasi, Romania
06.2006

Skills

  • communication
  • Problem solving
  • Leadership
  • Customer obsession
  • Engagement

Accomplishments

  • BRS1 Launch, 2019-06-01, Deployed in Stow department to support it with my previous experience on first robotic site in UK (LTN4) in order to offer training for rest of the team coming from legacy sites. BRS1 was one of the biggest successful controlled launch.
  • MME1 Launch and 1 Million units record, 2020-04-01, Supported FC launch as part of dock team and planned and execute the plan of achieving the record of 1 million units processed in 24 hours in a building designed for 450,000 units/24 hrs.

Timeline

Dock Team Leader

Amazon MME1,
02.2025 - Current

ISS Team Leader

Amazon MME1
02.2023 - 02.2025

Area Manager (Temp)

Amazon MME1
09.2020 - 02.2023

Dock Team Leader

Amazon MME1
02.2020 - 09.2020

Stow Team Leader

Amazon BRS1
06.2019 - 02.2020

Stow Team Leader

Amazon LTN4
06.2016 - 06.2019

Team Lead Courier

DHL International
02.2015 - 09.2016

High School Diploma - natural sciences, Mathematics, Languages (English), Literature, IT, Geography

Al I Cuza
Julian Luta