Julia Nowacka
Banteer,Cork
Summary
Highly organised and efficient professional with a strong background in office management and customer service. Demonstrates exceptional timekeeping, proficiency in Microsoft Office, and expertise in external communications. Skilled in phone call answering, inventory systems, problem resolution, scheduling, and managing office supplies. Known for outstanding customer service, maintaining cleanliness, data organisation, and event planning. Fluent in Polish with a self-directed work ethic and a talent for electronic payments processing and visual merchandising. Career goal: to leverage extensive skills in a dynamic environment to drive organisational success.
Friendly and approachable, with excellent communication and organisational skills tailored to retail environments. Proven ability to manage inventory and assist customers, ensuring seamless shopping experience. Committed to driving sales and enhancing customer satisfaction in COSTA CAFFE as team leader role.
Overview
12
12
years of professional experience
2025
2025
years of post-secondary education
Work History
Store assistant
ALDI Ireland
Kanturk , Cork
04.2024 - Current
- Guided customers to locate products or alternative items.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Worked energetically to maintain efficient operations during peak trading hours.
- Maintained spotless store presentation through regular cleaning, organising and tidying.
- Practised safe and secure stock handling methods, reducing product damage and loss.
- Completed store opening and closing, shop floor cleaning and till reconciliations.
- Updated product labelling and pricing to reflect discounts and offers.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Handled complaints calmly and professionally, minimising conflict and maintaining customer satisfaction.
- Maintained impeccably high standards store presentation and hygiene through cleaning.
- Requested and checked customer IDs at checkout for age-restricted products.
- Received and processed product returns.
- Helped customers obtain specialised help for refunds and exchanges.
- Inspected products for damages and expiry dates before processing refunds.
Bartender
Traditional Irish pub
, Cork
03.2023 - 03.2024
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Coordinated daily replenishment and stock resets to maintain organised, tidy bar space.
- Applied expertise to pour, mix and serve wide variety of drinks in line with customer's expectations.
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Followed food safety and hygiene requirements to protect guests.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Tapped and attached new kegs, avoiding disruptions in supply for patrons.
- Prepared for closing by cleaning bar area and announcing last orders.
- Inspected customer identification to verify age against legal standards.
- Maintained a spotlessly clean and tidy bar area in line with health and hygiene regulations.
- Set up bar area and kept ingredients and utensils fully stocked to maintain optimal service level.
- Delivered non-alcoholic drinks to guests using same flavourings and attractive presentations as alcoholic versions.
- Welcomed guests with friendly conversation and fun atmosphere.
- Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
- Completed end-of-day cleanup to reset bar for next day.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Served guests spirits, lagers and stouts at bar.
- Cared for guest wellbeing, monitoring excess consumption and calling for transportation.
- Kept bar service areas stocked with tea, coffee and espresso.
Fashion Designer / Clothing Designer at Namelessme
Self-employed
Banteer, Cork
09.2013 - 03.2023
- Contributed to creative process through original ideas and inspiration.
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Managed technological considerations to meet defined goals.
- Updating existing designs in line with cyclical and seasonal trends to ensure maximum profitability.
- Negotiated with vendors on availability, product specifications, distribution, delivery deadlines and price.
- Developed seasonal merchandise assortment, improving category depth and breadth.
- Researched and identified global micro and macro trends in fabrics, colours and garment functionality to inform product designs.
- Developed seasonal and brand style guides to promote.
- Defined business objectives, evaluating processes and improvement possibilities to promote informed decision-making.
- Automated office operations, reducing expenditure to increase business profit and growth potential.
- Developed and implemented overarching social media strategies, informing decision-making on future campaigns.
- Scheduled social media posts using Hootsuite, optimising reach and maximising community engagement.
- Performed regular research to stay abreast of emerging social trends, retaining position as industry leaders.
Education
Certificate of Higher Education - Digital Marketing Professional
Digital Marketing Institute
Kerry, IrelandNail Tech - Nail Art
Nail Tech Academy
Level 5 - Major English And Russian Language
Wojciech Korfanty School
Business and Management
Effective Manager-Team Leader
Skills
- Excellent timekeeping
- Microsoft Office
- External communications
- Phone call answering
- Professional and mature
- Inventory systems
- Problem resolution
- Scheduling
- Managed office supplies
- Target motivated
- Outstanding customer service
- Maintained cleanliness
- Data organisation
- Polish native language
- Event planning
- Meeting planning
- Office equipment maintenance
- Self-directed
- Efficient work ethic
- Electronic payments processing
- Visual merchandising
- Cleaning procedures
- Conflict Resolution
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Custom
Personal Information
Timeline
Store assistant
ALDI Ireland
04.2024 - Current
Bartender
Traditional Irish pub
03.2023 - 03.2024
Fashion Designer / Clothing Designer at Namelessme
Self-employed
09.2013 - 03.2023
Certificate of Higher Education - Digital Marketing Professional
Digital Marketing Institute
Nail Tech - Nail Art
Nail Tech Academy
Level 5 - Major English And Russian Language
Wojciech Korfanty School
Business and Management
Effective Manager-Team Leader
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