Julia Katra
Portlaoise
Summary
Customer-focused Retail Worker known for high productivity and efficient task completion. Specialized in inventory management, customer service, and sales support. Excel in communication, teamwork, and adaptability, ensuring seamless operations and positive customer interactions.
Overview
5
5
years of professional experience
Work History
Laundry and Dry Cleaning Assistant
Rodney Goodwin
Athy, Ireland
2024.05 - 2025.09
- Unloaded and folded clean laundry from dryers and stored in appropriate areas.
- Pressed clothing using an ironing board, steam press or hand-held steamer.
- Assisted customers by providing information on services, pricing and product availability.
- Loaded carts with clean linen to transport to designated storage areas.
- Folded clean laundry and placed into stacks in specified areas for distribution.
- Moved loads between machines, operated ironing equipment and folded laundered items.
Retail Worker
Ross
Portlaoise, Ireland
2024.10 - 2025.02
- Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.
- Engaged with customers and recommended products based on needs and requests.
- Computed purchases and received and processed cash or credit payment.
- Handled returns and exchanges according to company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Shop Worker
nikola stawinska
Strzeszow, Poland
2023.07 - 2023.09
- Operated cash registers, processed transactions, and handled cash accurately.
- Assisted customers in locating specific items within the store using computer systems or physical searches.
- Received items and orders and checked items for quality and accuracy against documentation.
- Ensured customer satisfaction by responding to inquiries and resolving complaints promptly.
Hotel Waiter
piotr stawski
Obroniki Slaskie, Poland
2020.04 - 2022.06
- Used clear communication to relay food and drink orders to kitchen staff.
- Transmitted orders to bar and kitchen staff by recording customer choices on POS system or notepad.
- Followed up with guests regarding order quality to satisfaction.
- Stocked glasses, silverware, linens, dishes prior to opening restaurant for business.
- Stocked service stations with ice, napkins and straws.
- Greeted guests in a friendly and professional manner.
- Provided excellent customer service at all times.
- Prioritized and organized tasks to efficiently accomplish service goals.
Education
Some College (No Degree) - Leaving Cert
Scoil Chriost Ri
PortlaoiseSkills
- Chemical handling
- Delicate handling
- Store cleaning
- Stock replenishment
- Customer service
- Store maintenance
- Punctuality and reliability
- Strong teamwork
Affiliations
- going to the gym
- cooking
- reading
Languages
Polish
First Language
English
Advanced (C1)
C1
References
References available upon request.
Timeline
Retail Worker
Ross
2024.10 - 2025.02
Laundry and Dry Cleaning Assistant
Rodney Goodwin
2024.05 - 2025.09
Shop Worker
nikola stawinska
2023.07 - 2023.09
Hotel Waiter
piotr stawski
2020.04 - 2022.06
Some College (No Degree) - Leaving Cert
Scoil Chriost Ri