Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Gordon

Monivea

Summary

A highly experienced Senior Manager offering a well-detailed background in Workplace Experience Management. With a significant ability to partner effectively with stakeholders, senior management and business partners. Equipped with strong communication and negotiation skills across multiple languages. Prized for the ability to make timely, sound decisions, manage remotely and operate optimally under pressure. Effective people manager with a proven track record of building strong and high performing teams that impact globally. Enthusiastic and self-motivated, aspiring to remain a valuable addition to your team.

Overview

28
28
years of professional experience

Work History

Sr. Manager, Workplace Experience, EMEA

Electronic Arts
04.2022 - Current
  • Leadership: Proven ability to lead and inspire teams to achieve exceptional results. Skilled in providing guidance, setting clear objectives, and fostering positive work environment.
  • Strategic Planning: Proficient in developing and executing strategic plans to enhance workplace experience, aligning them with organizational goals and objectives. Ability to analyze data, identify trends, and make informed decisions.
  • Employee Engagement: Experienced in creating and implementing initiatives to boost employee engagement and satisfaction. Skilled in fostering culture of inclusivity, teamwork, and open communication.
  • Customer Service: Strong focus on delivering exceptional customer service to both internal and external stakeholders. Proficient in understanding and meeting their needs, ensuring positive workplace experience for all.
  • Change Management: Experienced in leading organizational change initiatives, including technology implementations, process improvements, and cultural transformations. Skilled in managing resistance and facilitating smooth transitions.
  • Project Management: Proficient in managing complex projects from initiation to completion within specified timelines and budgets. Ability to coordinate resources, communicate effectively, and deliver successful outcomes.
  • Stakeholder Management: Skilled in building and maintaining relationships with key stakeholders, including employees, executives, clients, and vendors. Ability to understand their requirements and deliver solutions that meet their expectations.
  • Communication: Excellent verbal and written communication skills, with ability to articulate ideas effectively and engage diverse audiences. Skilled in delivering presentations, and facilitating workshops.
  • Innovation: Strong focus on driving innovation and continuous improvement in workplace experience. Proficient in identifying opportunities for enhancement and implementing creative solutions to drive positive change.
  • Emotional Intelligence: Possess strong emotional intelligence to understand and manage emotions effectively. Skilled in empathizing with colleagues and direct reports, resolving conflicts, and fostering positive work culture, resulting in harmonious workplace experience.

Workplace Experience Manager

Electronic Arts
10.2010 - 03.2022
  • Coaching and developing local and remote team members by accurately assessing their strengths and development needs, giving timely and specific feedback, as well as providing mentorship to optimize their impact to business
  • Working effectively with cross-functional leaders such as Operations, Finance, Legal, HR, and Systems to manage site related continuous improvement activities that drive stronger employee experiences within budget
  • Fiscal Year budget planning and management, OPEX and CAPEX
  • Responsible for management, budgeting and completion of all facilities related projects and activities
  • Manage all moves, additions and changes related to personnel relocations
  • Leading global projects such as workplace and employee experience metrics, facilities newsletter and communication
  • Providing professional oversight of entire facility operation and services
  • Vendor and contractor management
  • Responsible for employee and property/asset health & safety
  • Event and employee experience management

Office Manager

SanDisk
06.2009 - 10.2010
  • Updated reports, managed accounts, and generated reports for company database.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated special projects and managed schedules.
  • Maintained computer and physical filing systems.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Controlled finances to lower costs and keep business operating within budget.
  • Managed office operations while scheduling appointments for department managers.
  • Created, maintained and updated filing systems for paper and electronic documents.
  • Developed and maintained successful relationships with vendors, suppliers and contractors.

Office Manager

McCarthy Keville O'Sullivan
09.2007 - 06.2009
  • Day to day running of office of 50 employees.
  • Executive and team support.
  • Visitor management and overall management of admin teams

Office Manager / Executive Assistant

Lufthansa Airlines
11.1999 - 06.2007
  • Managed two offices within same business park with support of small team of admin assistants.
  • Several refurbishment and fit out project management
  • Supported MD as well as his execs with travel and meeting arrangements.
  • Preparing and compiling presentations and data for monthly report, Board of Director Meetings and weekly Management meetings.
  • Overall smooth running of operation, vendor management, corporate entertainment and admin duties.

Legal Secretary

Siemer - Siegl - Fuereder And Partner
07.1997 - 10.1999
  • Created, indexed, and maintained client binders.
  • Scheduled and made appointments for three attorneys and their associates
  • Received and placed telephone calls to clients and prospective clients.
  • Diligently edited legal correspondence for grammar and spelling.

Property Management Assistant

Ocean Realty Group
01.1996 - 01.1997
  • Reception and switch board
  • Corporate entertainment Co-ordination of property sales incl. showing of properties
  • Property management (organizing gardeners, pool cleaners etc)
  • General correspondence (email, fax, letter, phone)

Education

College For Business Studies
Haag, Austria

Skills

  • Process Improvement
  • Training and development
  • Strategic Planning
  • Organizational Development
  • Budget Management
  • People Management
  • Innovation and Creativity
  • Issue Resolution
  • Operational Reporting
  • Process and procedure refinement
  • Performance monitoring and evaluation
  • Program Optimization
  • Problem anticipation and resolution
  • Department Oversight
  • Operational Excellence
  • Process Development and Streamlining

Timeline

Sr. Manager, Workplace Experience, EMEA

Electronic Arts
04.2022 - Current

Workplace Experience Manager

Electronic Arts
10.2010 - 03.2022

Office Manager

SanDisk
06.2009 - 10.2010

Office Manager

McCarthy Keville O'Sullivan
09.2007 - 06.2009

Office Manager / Executive Assistant

Lufthansa Airlines
11.1999 - 06.2007

Legal Secretary

Siemer - Siegl - Fuereder And Partner
07.1997 - 10.1999

Property Management Assistant

Ocean Realty Group
01.1996 - 01.1997

College For Business Studies

Similar Profiles

CREATE PROFILE
Julia Gordon