Judith Apemiye Emiko
Summary
I am an enthusiastic individual with years of experience and the necessary drive in customer service and administrative management roles. Strong communication and leadership skills. Possessing effective organizational skills, knowledge of all Microsoft Office applications, and keeping up to date with the latest developments. Comfortable working as part of a team or independently, with a focus on delivering quality support continuously.
Overview
8
8
years of professional experience
Work History
Kitchen Porter
Zest At Limited
Shannon, Ireland
07.2024 - 11.2024
- Maintained an organized workstation, ensuring tools and ingredients are readily available.
- Sorted clean dishes in appropriate storage areas for easy and accessible use.
- Set up banquet tables with plates, cutlery, glassware and napkins for events taking place within the restaurant premises.
- Facilitated efficient communication between kitchen staff and front-of-house teams.
- Maintained cleanliness and hygiene in the kitchen, including washing dishes and utensils.
Retail Customer Service Representative
Irish cancer society
Ennis
10.2023 - 06.2024
- Greeted customers upon entry and provided assistance with finding items.
- Answered customer inquiries regarding store policies, products and services.
- Executed markdowns on designated items according to corporate guidelines.
- Provided excellent customer service by anticipating customer needs and responding promptly to inquiries.
- Organized backroom stock according to company procedures.
Administrative Manager
Rehoboth international school
Warri
12.2016 - 09.2022
- Developed and implemented administrative procedures to maximize efficiency.
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Assisted in the recruitment process by reviewing resumes and conducting interviews.
- Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
- Monitored department budgets by tracking expenses against allocated funds.
- Directed and oversaw office personnel and timetable for teachers.
- Encouraged critical thinking skills and problem-solving strategies among teachers.
Education
Bachelor of Science - Public Administration
Ambrose Alli University
Ekpoma Edo State09-2006
Associate of Science - Public Administration
Ambrose Alli University
Ekpoma,Edo State06-1999
Skills
- Adherence To High Customer Service Standards
- Service Standard Compliance
- Customer Relationship Management Software (Crm)
- Building Brand Awareness
- Positive And Constructive Feedback
- Experience with Microsoft Office Suite Software and Hardware troubleshooting
- Hiring And Recruitment Strategies
- Good Leadership skill And Teamwork
- Outstanding Communication and Organizational skill
- Retail Sales Customer Service
- Project management practise agile and scrum master
Timeline
Kitchen Porter
Zest At Limited
07.2024 - 11.2024
Retail Customer Service Representative
Irish cancer society
10.2023 - 06.2024
Administrative Manager
Rehoboth international school
12.2016 - 09.2022
Bachelor of Science - Public Administration
Ambrose Alli University
Associate of Science - Public Administration
Ambrose Alli University
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