JUDE EBOSEREME RICHARD

• Carrying out) requirements of individualized care plans.
• Getting to know residents interests and needs, providing attention, support and companionship.
• Creating a nurturing and supportive environment for the resident.
• Provide personal assistance in all aspects of personal care while always maintaining their dignity.
• Manual handling, ensuring comfort and hygiene of residents and adhering to safe practice at all times.
• Assisted in patient care, improved comfort and well-being.
• Administered non-prescription medication under supervision, relieved minor discomforts swiftly.
• Kept detailed records of patient progress, assisted medical staff in treatment planning.
• Maintaining a resident’s personal space to the required company and H&S standards.
• Assisting health care staff in providing safe, compassionate and professional care to
  residents.

• Engaged with clients to provide high-quality support and assistance.
• Maintained accurate records and updated in-house systems.
• Managed confidential case information with a high degree of professionalism.
• Ensured adherence to safety regulations and risk management strategies.
• Developed strong relationships with stakeholders and external partners.
• Worked collaboratively with other support workers to maintain holistic care for clients.
• Supervised patients during outings and physical activities, promoting dignity and independence.
• Delivered personal care whilst preserving dignity and respect of each individual resident.
• Assessed clients and documented information for records and analysis.
• Provided emotional support for residents in distress.

• Offered support and direction to clients
• Assessed needs of each client and recommended appropriate information
• Maintained high level of client confidentiality, following strict guidelines, and recommendations.
• Monitored case progress for timely completion and compliance with applicable regulations.
• Assisted clients in navigating government assistance programs.
• Conducted assessments to tailor effective aid interventions.
• Ensured compliance with regulations while managing sensitive data.
• carrying out all administrative duties such as: managing record keeping (electronic), filing and answering queries via phone up to 50 calls a day.
• Updated client documentation for accurate, compliant and current records.
• Leveraged communication skills to negotiate settlements in contentious cases.
• Assessed individual needs of clients to tailor appropriate support plans.

Reception centre for asylum seekers; Dormitory for the homeless; Territorial education; Road unit; EU project for Victims of trafficking (Women and young girls)

• Assisted clients with their first documentation process and mediation / translation for easy communication.
• Supported clients and families with empathy and compassion during difficult times.
• Increased client independence with the development of personalised coping strategies.
• Advocated for clients to assure respected rights and wishes.
• Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
• Assisted clients with navigating and accessing social services such as housing and medical care.
• Assisted clients in developing and setting realistic goals to promote positive change.
• Cooperated with external social services, sharing information on client progress to offer holistic and comprehensive care.
• Support the project/key workers and management in the implementation of operational and strategic goals, including following up on support plan actions, supporting the service user to achieve their goals.
• Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect.
• Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements.
• Ensure consistent handovers, diary, incident reports, and follow-ups, in accordance with organisation policies.

• Signpost to support services and resources
• Acted as a mediator for disputes among members.
• Provided guidance and resources for youth welfare and well-being.
• Developed strategic programs focused on mental health and inclusivity.
• Streamlined communication channels and enhanced member engagement.
• Established clear budgets and cost controls strategies to meet objectives.
• Supervised project timelines for timely completion.
• Organised financial and operational data to help with yearly budgeting and planning.

• Oversaw facility maintenance and allocated needed resources to meet standards.
• Represented organisations at seminars, conferences and business events.
• Cultivated strong relationships with clients to secure repeat business.
• Liaised with suppliers to ensure timely deliveries.
• Establish and conduct orientation talks with university students;
• Verify the specific skills of each student and their compatibility with any projects funded by the AIESEC program;
• Check for possible matches with foreign companies;
• Verify the correct completion of documents for inbound and outbound placements;
• Monitoring the progress of internships; Management of final feedback and student return to Italy.

• Obtained best prices for external services through research, building relationships and negotiation.
• Advised customers on various catering and drinks package options.
• Handled travel arrangements for outstation guests and speakers.
• Liaised with marketing teams to create engaging promotional materials.
• Ensured compliance with local regulations during event planning and execution.
• Orchestrated entertainment line-ups, enhancing overall event atmosphere.
• Implemented promotional strategies, increasing event visibility.
• Determined client budget, vision and requirements through consultations.
• Managed large-scale events from initial planning to successful completion.
• Promoted seasonal offers to maximise event space bookings.
• Conducted venue inspections for optimal space utilisation.
• Obtained client feedback to determine improvements for future events.
• Prepared comprehensive reports on post-event results.
• Facilitated crisis management, maintaining calm in high-pressure situations.
• Negotiated contracts with suppliers, securing best value for money.
• Coordinated with vendors for seamless execution of services.