JÉSSICA KARYNE PEREIRA
Dublin,Ireland
Summary
Empathetic and resolute professional with strong communication and problem-solving skills developed through diverse experiences. Proven negotiation abilities and high emotional intelligence facilitate productive discussions. Committed to fostering understanding and resolution to drive significant impact in any role. With strong background in management skills, personnel management, and customer service within bar industry.
Overview
11
11
years of professional experience
Work history
Senior Bar Supervisor
The Wiley Fox
Dublin , Ireland
2023.10 - Current
- Assisted in menu development, considering current trends and customer preferences.
- Trained staff for improved service quality and professionalism.
- Enhanced customer satisfaction by managing bar operations efficiently.
Bartender/ Waitress
The Wiley Fox
Dublin, Ireland
2022.05 - 2023.10
- Responsible for the restaurant and bar, costumers and training new staff. Solution of problems involving the restaurant and bar.
Food and Beverage Assistant
The Samuel Hotel
Dublin
2022.01 - 2022.06
- Responsible for preparing and organizing the restaurant for the opening, and later on responsible for the restaurant and its details with emphasis in the breakfast time.
Freelance Teacher
Online classes using Zoom
2021.03 - 2021.11
- Responsible for teaching English to young learners and adults, preparing classes and test and general administration.
School Teacher
Padrão School
Montes Claros
2018.07 - 2021.03
- Responsible for teaching and preparing young learners in an elementary English pre-school. Preparation of lesson plans and organizing tests.
Minder
Padrão
Montes Claros
2018.07 - 2021.03
- Responsible for taking care of children, managing playground activities and social resources.
Practice in Teaching
Unimontes
Montes Claros
2015.07 - 2018.12
- Responsible for develop and create an English Course for the public school students. Teaching the classes and preparing the certification.
Sales woman
Sol Nascente Stationery
Montes Claros
2017.12 - 2018.02
- Responsible for the customer services and sales. Organize the materials and receive the payments.
Education
English University
Unimontes
2014.01 - 1 2018
Post graduation - Psychopedagogy
2019.01 - 1 2020
General English
Ibat
2021.01 - 1 2022
Costumer Service
Dalata group
2022.01 - 1 2022
Master of Arts - Dispute Resolution
Independent College
Dublin 01.2024
Skills
- Mediation
- Human Resources mediation and negotiation
- Food safety regulation compliance
- Bar operations supervision
- Hospitality standards knowledge
- Health and safety certifications
- Cash handling
- Team Leadership
- Conflict Resolution
- Staff training
- Event planning
- People Management
- Composure under pressure
- Resilience under pressure
- Ethical judgement
LANGUAGES:
English: Advanced / Portuguese: Native / Spanish: Basic
Available to start immediately.
Timeline
Senior Bar Supervisor
The Wiley Fox
2023.10 - Current
Bartender/ Waitress
The Wiley Fox
2022.05 - 2023.10
Food and Beverage Assistant
The Samuel Hotel
2022.01 - 2022.06
Costumer Service
Dalata group
2022.01 - 1 2022
Freelance Teacher
Online classes using Zoom
2021.03 - 2021.11
General English
Ibat
2021.01 - 1 2022
Post graduation - Psychopedagogy
2019.01 - 1 2020
School Teacher
Padrão School
2018.07 - 2021.03
Minder
Padrão
2018.07 - 2021.03
Sales woman
Sol Nascente Stationery
2017.12 - 2018.02
Practice in Teaching
Unimontes
2015.07 - 2018.12
English University
Unimontes
2014.01 - 1 2018
Master of Arts - Dispute Resolution
Independent College